Pink City Hospital, Jaipur is hiring a Hospital Receptionist to manage the front desk and patient registration process. This is an onsite full-time role suitable for freshers. You will be the first point of contact for every patient and visitor who enters the hospital — your communication and organisation directly impact the experience patients have from the moment they arrive.

Key Responsibilities

• Register new patients — collect personal details, create patient IDs, and issue OPD tokens
• Manage the daily appointment schedule for OPD doctors — confirm bookings, reschedule missed appointments, and inform patients of delays
• Answer inbound calls on the hospital reception line and direct callers to the correct department
• Coordinate patient movement with billing, pharmacy, and nursing teams
• Issue visitor passes and manage ward entry during visiting hours
• Maintain accurate patient records in the hospital management software
• Handle patient queries and complaints calmly and professionally

Who Can Apply

• 12th pass or any graduate — any stream
• Freshers are welcome — no prior hospital experience required
• Good spoken Hindi — most patients communicate in Hindi
• Basic English reading and writing for system entries and documentation
• Comfortable using a computer — basic data entry speed is sufficient
• Patient, polite, and composed — hospital reception requires handling anxious patients and families with professionalism
• Resident of Jaipur or willing to relocate — this is an onsite role with fixed shift timings

Shift Timings

Morning shift 8 AM to 5 PM. Evening shift 1 PM to 9 PM. Shifts are assigned during onboarding. Six days working with one rotational weekly off.

Salary and Benefits

Monthly salary Rs 12,000 to Rs 18,000 based on communication skills and computer proficiency assessed during the interview. Salary credited on the 5th of every month. ESI and PF as per statutory norms. Five days of paid training before your first independent shift — you will shadow a senior receptionist to learn the hospital software, registration process, and department layout.