We are a B2B services company with clients across the United States. Our Accounts Receivable Executive manages the complete customer billing and collections cycle — from invoice generation and delivery to cash application and dispute resolution. You report to the Finance Manager and work entirely from home. Your work directly affects cash flow, DSO (Days Sales Outstanding), and the accuracy of our revenue reporting.

What You Will Own

• Generating and sending customer invoices immediately upon service completion or contract milestone — no delays in the billing cycle
• Monitoring the AR aging report daily — identifying invoices approaching 30, 60, and 90 days and taking defined action at each stage
• Conducting collections outreach — email and phone follow-ups with customers on overdue balances using a professional, relationship-preserving tone
• Applying incoming payments accurately — matching checks, ACH deposits, and wire transfers to the correct customer account and invoice
• Investigating and resolving billing disputes — working with the sales and operations team to validate the dispute and issue a credit memo or corrected invoice as appropriate
• Reconciling customer accounts monthly — confirming that your ledger matches what the customer shows on their end
• Preparing weekly AR status reports for the Finance Manager — aging summary, collections activity, dispute log, and cash forecast

Systems and Skills You Need

• QuickBooks Online, NetSuite, or Sage — minimum one year of hands-on AR processing in any of these systems
• Cash application — matching payments to open invoices accurately, including partial payments and unapplied credits
• Collections experience — you have made collection calls or sent collection emails before and can do so professionally without damaging the customer relationship
• Credit memo and adjustment processing — knowing when a credit is appropriate and how to document it correctly
• Basic Excel — VLOOKUP and pivot tables for aging report analysis and reconciliation work
• Understanding of revenue recognition basics — knowing when revenue is earned versus when cash is received

Requirements

• Associate or Bachelor degree in Accounting, Finance, or Business — or equivalent demonstrated experience
• 1 to 3 years of accounts receivable experience — collections experience specifically is strongly preferred
• Clear and professional written and verbal communication — you represent the company every time you contact a customer about money they owe
• Organized and self-motivated — your queue does not manage itself and a missed follow-up becomes a longer-outstanding balance
• Comfortable with conflict resolution — not every collections conversation is easy, and staying calm and professional under pushback is essential

Work Setup

100 percent remote across any US state. Core hours: 9 AM to 5 PM Eastern or Central Time — your availability must overlap with business hours for customer calls and team coordination. Reliable internet of at least 15 Mbps required. Company provides software access, VPN, and secure file storage from day one. A dedicated home workspace is expected — collections calls require a quiet, professional environment.

Salary and Benefits

Hourly rate: $19 to $25 per hour based on AR and collections experience. Full-time 40 hours per week. Health, dental, and vision insurance after 60 days. 401k with 3 percent employer match after 90 days. 15 days paid time off in year one. Annual performance review with merit increase tied to DSO improvement and collection rate metrics. Direct deposit bi-weekly.