What does a Back Office Executive at Flipkart actually do day to day?

You handle the operational and administrative tasks that keep Flipkart internal processes running accurately. This includes data verification, order and return record management, internal reporting, document processing, and cross-team coordination. You are the person who ensures that the information flowing between departments — seller records, financial entries, compliance documents, logistics data — is accurate, complete, and processed on time.

Is this role really suitable for a fresher with no work experience?

Yes. Back office operations at Flipkart are process-driven — every task follows a defined SOP. You are trained on each process before handling live work. The skills required are attention to detail, basic Excel proficiency, and the ability to follow instructions precisely. These are learnable, and Flipkart onboarding programme is designed to bring freshers up to speed within two weeks.

What are the specific tasks I will handle?

• Entering and verifying seller data, return records, and transaction details in Flipkart internal systems
• Preparing daily and weekly MIS reports using Excel — pivot tables, VLOOKUP, and basic formulas
• Processing documentation for seller onboarding, account changes, and compliance verification
• Coordinating with the seller support, finance, and logistics teams to resolve data discrepancies
• Auditing records for accuracy and flagging errors before they reach downstream teams
• Responding to internal queries from other departments via email within defined response timelines

What tools will I use?

Microsoft Excel is the primary tool for most back office tasks — you need to be comfortable with it at a basic to intermediate level. You will also use Flipkart internal CRM and data management portals, which are trained during onboarding. Email communication is through Flipkart enterprise email system. No prior experience with Flipkart tools is expected — all tool training is provided.

Is the entire job work from home or is there any office requirement?

100 percent work from home. There is no office visit requirement at any stage — onboarding, training, and daily work are all conducted remotely. You need a laptop or desktop and a stable internet connection of at least 10 Mbps. Mobile phones cannot be used for back office system access.

What is the work schedule?

Monday to Saturday, 9 AM to 6 PM with a one-hour lunch break. This is a fixed shift — no rotational timing. Sunday is a weekly off. During quarter-end periods, additional reporting tasks may be assigned with advance notice.

What qualifications do I need?

• Any graduate — B.Com, BBA, BA, BSc are all equally considered
• Basic to intermediate Excel skills — SUM, VLOOKUP, filters, and pivot tables at minimum
• Typing speed of 30 WPM or above in English
• Good written English for email communication with internal teams
• No prior work experience required — this is a genuine entry level position

What is the salary?

Fixed monthly salary: ₹15,000 to ₹20,000 based on Excel assessment score and qualification during onboarding. Performance bonus of ₹500 to ₹1,000 per month based on data accuracy rate and task completion within SLA. Internet reimbursement of ₹500 per month. PF and ESI as per statutory requirements. Growth path: Back Office Executive → Senior Back Office Executive → MIS Analyst or Operations Coordinator — progression typically happens between 12 and 18 months based on performance review outcomes.