Job Summary

Global MNC Tech is seeking a dedicated and enthusiastic Weekend Heritage Palace Guest Assistant to support guest services at a prestigious heritage property. This role is ideal for individuals who enjoy hospitality, cultural engagement, and delivering exceptional visitor experiences. The Guest Assistant will act as a key point of contact for weekend visitors, ensuring that guests receive warm welcomes, helpful guidance, and memorable experiences while exploring the heritage palace and its amenities.

The ideal candidate will possess strong interpersonal skills, a passion for hospitality, and the ability to manage multiple guest service tasks in a professional and courteous manner.

Key Responsibilities

• Welcome and assist guests upon arrival, ensuring a warm and professional first impression.

• Provide information about the palace history, facilities, tours, and scheduled events.

• Coordinate guest check-ins, visitor registrations, and ticketing procedures when required.

• Guide visitors through different areas of the property and highlight key heritage features.

• Address guest inquiries, requests, and concerns promptly and professionally.

• Support weekend events, cultural programs, or guided tours conducted at the palace.

• Maintain cleanliness and organization in guest reception areas.

• Work closely with the hospitality, security, and operations teams to ensure smooth visitor experiences.

• Assist with guest feedback collection and report suggestions to management for service improvement.

Required Skills and Qualifications

• High school diploma or equivalent; diploma/degree in Hospitality, Tourism, or Customer Service preferred.

• Excellent communication and interpersonal skills.

• Friendly, approachable personality with strong customer service orientation.

• Ability to handle multiple guest interactions in a calm and professional manner.

• Basic computer skills for visitor registration and record management.

• Strong organizational and time management skills.

• Ability to work in a culturally diverse environment.

Experience

• 0–2 years of experience in hospitality, tourism, guest relations, or customer service roles preferred.

• Experience in hotels, resorts, museums, heritage sites, or event venues will be considered an advantage.

• Freshers with strong communication skills and enthusiasm for hospitality are encouraged to apply.

Working Hours

• Part-time weekend role (Saturday and Sunday).

• Typical shift: 6–8 hours per day depending on guest traffic and scheduled events.

• Flexibility to work during special cultural events or holiday weekends when required.

Knowledge, Skills and Abilities

• Knowledge or interest in heritage tourism, history, or cultural hospitality.

• Ability to provide clear directions and information to guests.

• Professional appearance and positive attitude.

• Strong problem-solving skills when addressing guest concerns.

• Ability to remain composed during busy visitor periods.

• Team-oriented mindset with a willingness to support colleagues.

Benefits

• Competitive weekend compensation.

• Opportunity to work in a prestigious heritage environment.

• Training in hospitality and guest relations.

• Networking opportunities within tourism and cultural heritage sectors.

• Positive and supportive work environment.

• Potential for future full-time opportunities within Global MNC Tech.

Why Join

At Global MNC Tech, we value employees who are passionate about delivering exceptional guest experiences. Working as a Weekend Heritage Palace Guest Assistant offers the chance to engage with visitors from diverse backgrounds while contributing to the preservation and promotion of cultural heritage. You will gain valuable hospitality experience in a unique and inspiring setting.

How to Apply

Interested candidates are invited to submit their updated resume along with a brief cover letter highlighting their interest in hospitality and guest service. Applications should be sent through the companys official recruitment portal or via the designated HR email mentioned in the job posting.

Shortlisted candidates will be contacted for an interview and may be invited to participate in a brief guest interaction assessment.