Job Summary

Startup Inno is seeking a detail-oriented and responsible Remote Digital Banking Assistant – KYC Support to join our growing digital operations team. In this role, you will assist in verifying customer identities, reviewing documentation, and ensuring compliance with Know Your Customer (KYC) regulations for digital banking services. The ideal candidate will play a vital role in maintaining regulatory compliance while delivering a seamless onboarding experience for customers.

This is a fully remote opportunity suited for individuals who are organized, analytical, and comfortable working with digital financial systems and documentation. You will collaborate with compliance, customer support, and risk teams to ensure that all client accounts meet regulatory requirements and internal policies.

Key Responsibilities

• Review and verify customer identity documents submitted for account opening and updates.

• Perform KYC and customer due diligence checks in accordance with regulatory standards.

• Identify discrepancies, incomplete submissions, or potential compliance risks in customer profiles.

• Maintain accurate digital records of verification processes and documentation.

• Escalate suspicious activities or compliance concerns to the compliance team.

• Assist customers and internal teams with KYC-related inquiries.

• Ensure strict adherence to internal policies, data protection standards, and financial regulations.

• Support ongoing account monitoring and periodic KYC reviews.

Required Skills and Qualifications

• Bachelors degree in Finance, Business Administration, Banking, or a related field preferred.

• Strong attention to detail and ability to handle sensitive financial information responsibly.

• Proficiency in digital tools, spreadsheets, and document verification systems.

• Excellent written and verbal communication skills in English.

• Ability to follow regulatory procedures and compliance protocols.

• Strong organizational and multitasking skills in a remote work environment.

Experience

• 0–2 years of experience in banking operations, compliance, customer onboarding, or KYC verification.

• Fresh graduates with knowledge of financial compliance and digital banking processes are encouraged to apply.

• Experience with fintech platforms, banking software, or digital verification tools is an advantage.

Working Hours

• Fully remote position.

• Flexible shift options depending on regional banking operations.

• Typically 20–40 hours per week with potential weekend support when required.

Knowledge, Skills and Abilities

• Understanding of KYC, AML, and financial compliance principles.

• Ability to analyze documents and verify authenticity.

• Strong data entry accuracy and document management skills.

• Ability to maintain confidentiality and work with sensitive customer information.

• Problem-solving mindset with the ability to escalate issues appropriately.

• Comfortable working independently while collaborating with remote teams.

Benefits

• Competitive compensation package.

• Flexible remote working environment.

• Opportunities for professional growth in fintech and digital banking.

• Training in compliance standards and financial operations.

• Exposure to international digital banking processes.

• Supportive and collaborative remote work culture.

Why Join

At Startup Inno, we are building innovative solutions that transform how people interact with digital financial services. By joining our team, you will gain valuable experience in the rapidly evolving fintech industry while contributing to secure and compliant banking operations. We value integrity, innovation, and collaboration, providing our employees with the tools and flexibility needed to succeed in a remote-first environment.

How to Apply

Interested candidates are invited to submit their updated resume along with a brief cover letter outlining their interest in the Remote Digital Banking Assistant – KYC Support role. Shortlisted applicants will be contacted for an initial virtual interview and skills assessment.