Job Summary

Global MNC Tech is seeking a highly motivated and detail-oriented Remote Claims Processor to join our General Insurance Hub. This role is pivotal in ensuring the timely and accurate processing of insurance claims, maintaining excellent customer service standards, and supporting operational efficiency. The ideal candidate will be able to work independently in a fast-paced virtual environment, demonstrating strong analytical skills and a commitment to accuracy and compliance.

Key Responsibilities

• Review, evaluate, and process incoming insurance claims in accordance with company policies and regulatory standards.

• Verify coverage, eligibility, and claim documentation for accuracy and completeness.

• Communicate with clients, brokers, and internal departments to gather necessary information and resolve discrepancies.

• Maintain accurate records of all claims activity, ensuring data integrity and confidentiality.

• Identify and escalate complex or high-value claims to the appropriate management or specialized teams.

• Collaborate with cross-functional teams to enhance claims processing efficiency and customer satisfaction.

• Stay updated on insurance regulations, guidelines, and industry best practices.

Required Skills and Qualifications

• High school diploma or equivalent; a Bachelors degree in Finance, Insurance, or Business Administration is preferred.

• Proficiency in MS Office Suite (Word, Excel, Outlook) and familiarity with claims management software.

• Strong analytical, problem-solving, and decision-making skills.

• Excellent written and verbal communication skills for effective interaction with clients and internal teams.

• Ability to manage multiple priorities, meet deadlines, and maintain accuracy under pressure.

• Attention to detail and strong organizational skills.

Experience

• Minimum of 1–3 years of experience in insurance claims processing, customer service, or a related field.

• Experience in general insurance claims is highly preferred.

• Prior exposure to remote work environments and virtual collaboration tools is advantageous.

Working Hours

• Full-time remote position.

• Standard working hours are Monday to Friday, 9:00 AM to 6:00 PM, with flexibility depending on operational requirements and time zones.

• Occasional overtime may be required during peak claims periods.

Knowledge, Skills, and Abilities

• Strong understanding of general insurance concepts, policies, and claims procedures.

• Exceptional organizational and multitasking abilities.

• High degree of professionalism, integrity, and confidentiality.

• Ability to work independently while maintaining consistent communication with team members and supervisors.

• Proactive approach to problem-solving and process improvement.

Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Paid time off, including vacation, sick leave, and holidays.

• Professional development opportunities and career growth pathways.

• Work-from-home flexibility with modern digital tools and resources.

• Employee wellness programs and virtual team engagement activities.

Why Join Global MNC Tech?

• Be part of a leading multinational technology company with a strong reputation in the insurance sector.

• Work in a dynamic, inclusive, and supportive remote environment.

• Contribute to innovative claims processing solutions and make a real impact on customer satisfaction.

• Opportunities to learn, grow, and advance within a global organization that values talent and dedication.

How to Apply

Interested candidates are invited to submit their resume and a cover letter detailing relevant experience and qualifications via our careers portal or by email to us with the subject line: Remote Claims Processor – General Insurance Hub Application.
Applications will be reviewed on a rolling basis, and only shortlisted candidates will be contacted for interviews.