Itanhaem
FULL_TIME
Skilled work
Global MNC Tech is seeking a highly motivated and detail-oriented Remote Travel Concierge – Luxury Global Itineraries to deliver world-class, personalized travel experiences for high-net-worth clients across the globe. In this role, you will design and manage bespoke travel itineraries, providing end-to-end concierge services that exceed client expectations. You will act as a trusted travel advisor, ensuring seamless coordination of flights, accommodations, dining, events, and exclusive experiences, all while maintaining exceptional service standards in a fully remote environment.
This role is ideal for professionals passionate about luxury travel, customer excellence, and building long-term relationships with discerning international clients.
Design and curate bespoke luxury travel itineraries based on client preferences, budgets, and travel goals.
Act as the primary point of contact for VIP clients before, during, and after their trips.
Book and manage international flights, luxury hotels, private villas, cruises, and premium transportation.
Coordinate exclusive experiences such as private tours, Michelin-star dining, yacht charters, and cultural events.
Handle special requests including visas, travel insurance, restaurant reservations, and event tickets.
Proactively resolve travel issues, disruptions, or emergencies with professionalism and urgency.
Maintain accurate client profiles, preferences, and travel history in CRM systems.
Build strong relationships with global travel partners, hotels, airlines, and service providers.
Stay updated on global travel trends, luxury destinations, and industry best practices.
Excellent verbal and written communication skills in English.
Strong customer service and relationship management abilities.
Exceptional attention to detail and organizational skills.
Ability to manage multiple clients and itineraries simultaneously.
High level of professionalism, discretion, and confidentiality.
Proficiency in using travel booking systems and CRM tools.
Strong problem-solving and decision-making skills.
Tech-savvy with the ability to work independently in a remote setup.
Minimum of 2–5 years of experience in luxury travel, hospitality, travel consultancy, or concierge services.
Proven experience handling international travel arrangements for premium or VIP clients.
Prior experience in remote or global service environments is highly preferred.
Experience working with luxury brands, five-star hotels, or premium travel agencies is an advantage.
Fully remote position.
Flexible working hours aligned with international time zones.
May require availability during weekends or holidays to support high-profile clients.
In-depth knowledge of global destinations, cultures, and luxury travel offerings.
Strong negotiation skills with vendors and suppliers.
Ability to anticipate client needs and deliver proactive solutions.
Excellent time management and prioritization skills.
Ability to remain calm and professional under pressure.
Cultural sensitivity and adaptability when dealing with international clients.
Competitive salary with performance-based incentives.
Fully remote work with global exposure.
Flexible schedule and work-life balance.
Opportunities to work with high-end clients and luxury brands.
Professional development and training in luxury travel services.
Career growth opportunities within a global organization.
At Global MNC Tech, we believe in delivering excellence through innovation, personalization, and service quality. Joining our team means becoming part of a global network of professionals who are passionate about creating unforgettable experiences. You will have the opportunity to work remotely, engage with elite international clients, and build a rewarding career in the luxury travel industry.
We value creativity, dedication, and a client-first mindset, offering an environment where your skills and expertise truly make a difference.
Interested candidates are invited to submit their updated resume along with a brief cover letter highlighting their experience in luxury travel or concierge services.
Shortlisted candidates will be contacted for a virtual interview and assessment.