Job Summary

Global MNC Tech is seeking a highly motivated and digitally savvy Remote Community Manager – Gaming & Web3 Support to build, grow, and manage our global online communities across gaming and Web3 platforms. This role is ideal for someone who is passionate about gaming ecosystems, blockchain-based communities, NFTs, DAOs, and decentralized platforms, and who thrives in fast-paced digital environments.

As a Community Manager, you will be the voice of the brand within the community and the voice of the community within the company. You will play a critical role in fostering engagement, trust, and loyalty by creating meaningful interactions, moderating discussions, and ensuring a positive community experience across platforms such as Discord, Telegram, X (Twitter), Reddit, and in-game channels.

Key Responsibilities

• Build, manage, and scale online communities across gaming and Web3 platforms.

• Act as the primary point of contact between the company and community members.

• Moderate community channels to ensure respectful, safe, and inclusive discussions.

• Develop and execute community engagement strategies, events, AMAs, contests, and campaigns.

• Collaborate with marketing, product, and development teams to communicate updates, releases, and announcements.

• Monitor community sentiment, feedback, and trends, and provide actionable insights to internal teams.

• Handle community support inquiries and escalate technical or critical issues when necessary.

• Create and manage content such as FAQs, guides, onboarding materials, and announcements.

• Track KPIs related to community growth, engagement, retention, and satisfaction.

• Represent the brand professionally across public forums, social platforms, and digital events.

Required Skills and Qualifications

• Strong communication skills in English (written and verbal).

• Proven experience managing online communities (Discord, Telegram, Reddit, social media).

• Solid understanding of gaming culture, Web3, blockchain, NFTs, DeFi, and DAOs.

• Excellent interpersonal skills and ability to manage diverse global audiences.

• Strong conflict resolution and moderation capabilities.

• Familiarity with community management tools and analytics platforms.

• Ability to create engaging content and manage digital campaigns.

• Self-motivated, proactive, and highly organized.

• Comfortable working in a fully remote, distributed environment.

Experience

• 2–5 years of experience in community management, social media management, or digital engagement roles.

• Prior experience in gaming, esports, blockchain, crypto, or Web3 projects is highly preferred.

• Experience working with global or decentralized teams is an advantage.

Working Hours

• Fully remote role with flexible working hours.

• Availability to support global communities across multiple time zones may be required.

• Occasional evening or weekend availability for community events, launches, or live sessions.

Knowledge, Skills, and Abilities

• Deep knowledge of gaming communities and digital ecosystems.

• Understanding of Web3 platforms, crypto wallets, tokens, and decentralized communities.

• Strong analytical mindset with the ability to interpret engagement data and trends.

• Ability to manage high volumes of interactions while maintaining quality communication.

• Cultural sensitivity and adaptability to engage with international audiences.

• Ability to multitask and prioritize in a fast-paced environment.

Benefits

• Competitive salary with performance-based incentives.

• Fully remote and flexible work environment.

• Opportunity to work with cutting-edge gaming and Web3 projects.

• Career growth and learning opportunities in emerging technologies.

• Collaborative and innovative company culture.

• Access to global networking and industry events.

• Work-life balance and autonomy.

Why Join Global MNC Tech?

At Global MNC Tech, you will be part of a forward-thinking organization at the intersection of gaming, technology, and decentralized innovation. We empower our employees to take ownership, experiment with new ideas, and shape the future of digital communities.

This is a unique opportunity to work in one of the fastest-growing sectors globally, gain hands-on exposure to Web3 ecosystems, and play a key role in building communities that define the next generation of digital interaction.

How to Apply

Interested candidates are invited to submit their updated resume along with a brief cover letter highlighting their experience in gaming and Web3 community management.

Shortlisted candidates will be contacted for a virtual interview. Join Global MNC Tech and become a core part of our digital community revolution.