Product Analyst - Remote User Research & Insights

Location

Malacca

Job Type

FULL_TIME

Experience

Skilled work

Job Description

Job Summary

Global MNC Tech is seeking a highly analytical and user-focused Product Analyst to join our remote team. In this role, you will drive product improvements by translating user insights into actionable recommendations. You will collaborate with cross-functional teams, including Product Management, UX/UI Design, and Engineering, to ensure our products meet market demands and delight our customers. This is an exciting opportunity for someone who is passionate about data, user behavior, and shaping innovative technology products in a global setting.


Key Responsibilities

  • Conduct qualitative and quantitative user research to uncover insights, needs, and pain points.

  • Analyze product usage data, market trends, and user feedback to inform strategic decisions.

  • Collaborate with Product Managers to define product requirements and identify opportunities for enhancements.

  • Develop dashboards, reports, and visualizations to communicate findings to stakeholders.

  • Track and measure product performance against KPIs and suggest actionable improvements.

  • Advocate for users throughout the product lifecycle by providing evidence-based recommendations.

  • Assist in testing and validating new product features to optimize user experience.

  • Support cross-functional teams with insights for marketing campaigns, feature launches, and customer engagement strategies.


Required Skills and Qualifications

  • Bachelors degree in Business, Data Analytics, Human-Computer Interaction, Psychology, or related field.

  • Strong analytical skills with experience in data interpretation and visualization tools (e.g., Tableau, Power BI, Looker).

  • Proficiency in statistical analysis and tools such as SQL, Python, or R.

  • Hands-on experience conducting user research, surveys, and usability testing.

  • Exceptional written and verbal communication skills to convey complex insights effectively.

  • Ability to manage multiple projects and meet deadlines in a fast-paced environment.

  • Attention to detail and a strong problem-solving mindset.


Experience

  • 2–5 years of experience in product analysis, user research, or a related field in tech or digital products.

  • Experience working remotely or with distributed teams is preferred.

  • Previous exposure to Agile/Scrum methodologies is an advantage.


Working Hours

  • Full-time, remote position.

  • Flexible working hours; overlap with US/EU time zones may be required for team collaboration.

  • Occasional participation in virtual meetings, workshops, and product demos.


Knowledge, Skills, and Abilities

  • Deep understanding of user behavior and product metrics.

  • Strong critical thinking and ability to translate data into actionable insights.

  • Skilled in creating compelling reports and dashboards for stakeholders.

  • Excellent organizational and time-management abilities.

  • Ability to collaborate with cross-functional teams and influence decision-making.


Benefits

  • Competitive salary with performance-based incentives.

  • Comprehensive health, dental, and vision coverage.

  • Generous paid time off and holidays.

  • Remote-first culture with flexibility in work location and schedule.

  • Learning and development programs, including mentorship and online courses.

  • Opportunities for global career growth and cross-functional exposure.


Why Join Global MNC Tech?

At Global MNC Tech, we empower our employees to innovate and make a tangible impact on products used by millions worldwide. You will join a collaborative, data-driven environment where your insights directly shape the future of our technology. We value curiosity, creativity, and continuous learning, and we are committed to providing a remote work experience that fosters growth, autonomy, and well-being.


How to Apply

Interested candidates should submit:

  1. An updated resume highlighting relevant experience.

  2. A cover letter outlining your experience in product analytics and user research.

  3. Examples of dashboards, research reports, or projects (if available).

Apply via our careers page: Global MNC Tech Careers or send your application directly to us with the subject line: Product Analyst - Remote User Research & Insights.

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