Remote Community Manager - Web3 & Discord Specialist

Location

Malacca

Job Type

FULL_TIME

Experience

Skilled work

Job Description

Job Summary

Global MNC Tech is seeking a highly motivated and experienced Remote Community Manager – Web3 & Discord Specialist to join our dynamic team. This role is ideal for a digital-savvy professional who is passionate about blockchain, Web3 technologies, and building engaged online communities. The Community Manager will act as the primary liaison between our company and our online audience, cultivating strong relationships, driving engagement, and ensuring a positive and informative experience for our users across Discord, social media, and other community platforms.


Key Responsibilities

  • Develop and execute community engagement strategies for Discord, Telegram, and other Web3-related platforms.

  • Serve as the first point of contact for community members, addressing inquiries, moderating discussions, and resolving conflicts.

  • Build and maintain strong relationships with community members, influencers, and stakeholders.

  • Monitor community sentiment, gather feedback, and provide actionable insights to product, marketing, and leadership teams.

  • Organize, host, and moderate virtual events, AMAs (Ask Me Anything), and live discussions.

  • Collaborate with cross-functional teams to align community initiatives with company goals and product launches.

  • Analyze community engagement metrics, report trends, and recommend improvements to grow active participation.

  • Stay updated on Web3 trends, NFT projects, and blockchain innovations to provide thought leadership within the community.


Required Skills and Qualifications

  • Strong understanding of Web3, blockchain, cryptocurrency, NFTs, and decentralized ecosystems.

  • Proven experience managing online communities, especially on Discord, Telegram, or similar platforms.

  • Excellent written and verbal communication skills with the ability to engage and inspire diverse audiences.

  • Familiarity with social media management tools, analytics dashboards, and content moderation practices.

  • Problem-solving and conflict-resolution skills with a diplomatic approach.

  • Creativity in developing campaigns, engagement initiatives, and community activities.

  • Ability to work independently in a remote environment while collaborating effectively with global teams.


Experience

  • Minimum of 2–4 years of experience in community management, social media management, or digital engagement roles.

  • Hands-on experience with Web3 communities, NFT projects, or blockchain startups is highly preferred.

  • Demonstrated track record of growing and managing online communities successfully.


Working Hours

  • Fully remote position with flexible hours.

  • Must be able to participate in key community events across different time zones, particularly during US, EU, or APAC peak hours, depending on project requirements.


Knowledge, Skills, and Abilities

  • Deep knowledge of Discord server management, roles, bots, and moderation tools.

  • Ability to analyze engagement metrics and translate them into actionable insights.

  • Strong organizational and multitasking skills to manage multiple community initiatives simultaneously.

  • Adept at understanding and conveying complex Web3 concepts to community members in simple, engaging language.

  • Proactive and self-driven with a passion for fostering inclusive, positive, and vibrant online communities.


Benefits

  • Competitive salary and performance-based bonuses.

  • Fully remote work with flexible scheduling.

  • Opportunity to work with cutting-edge Web3 technologies and global teams.

  • Professional development opportunities and access to industry events.

  • Collaborative, innovative, and inclusive work culture.


Why Join

At Global MNC Tech, you will be part of a forward-thinking, innovative company at the forefront of Web3 and blockchain technology. You will have the autonomy to shape our community experience, interact with a global audience, and contribute directly to the growth of projects that are redefining the future of decentralized ecosystems.


How to Apply

Interested candidates are invited to submit:

  1. A current CV/resume.

  2. A brief cover letter highlighting your experience in Web3 community management and Discord.

  3. Examples or links to communities you have managed or campaigns you have led.

Applications should be sent to us with the subject line: Application – Remote Community Manager (Web3 & Discord Specialist).

Additional Details

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