Fractional Operations Lead - Remote SME Consultant

Location

Singapore

Job Type

FULL_TIME

Experience

Skilled work

Job Description

Company Name: Startup Inno
Position: Fractional Operations Lead – Remote SME Consultant


Job Summary

Startup Inno is seeking a highly experienced and strategic Fractional Operations Lead – Remote SME Consultant to partner with early-stage and growth-focused businesses in optimizing their operations, scaling systems, and driving sustainable performance. This role is designed for a senior-level operations professional who thrives in dynamic startup environments and enjoys working across multiple clients as a trusted advisor.

As a Fractional Operations Lead, you will work closely with founders and leadership teams to diagnose operational challenges, design scalable frameworks, and implement best practices across people, processes, and technology. You will play a critical role in bridging strategy and execution, ensuring that operational excellence supports business growth.


Key Responsibilities

  • Act as a strategic operations partner for startups and SMEs, providing fractional leadership and consulting support.

  • Assess existing business processes and identify inefficiencies, risks, and growth opportunities.

  • Design and implement scalable operational frameworks across functions such as finance, HR, sales operations, customer success, and supply chain.

  • Support founders in setting KPIs, OKRs, and performance management systems.

  • Lead process improvement initiatives, including documentation, automation, and standardization.

  • Drive cross-functional collaboration and ensure alignment between teams and business goals.

  • Support change management initiatives and operational transformations.

  • Provide data-driven insights and recommendations to executive stakeholders.

  • Manage multiple client engagements simultaneously, ensuring high-quality delivery and impact.


Required Skills and Qualifications

  • Strong background in operations management, business consulting, or general management.

  • Proven ability to work with startups, SMEs, or high-growth companies.

  • Excellent strategic thinking and problem-solving capabilities.

  • Strong communication and stakeholder management skills.

  • Ability to translate complex business challenges into actionable operational plans.

  • High level of business acumen across finance, HR, and operations.

  • Proficiency with modern business tools (e.g., Notion, Asana, ClickUp, Monday.com, CRM/ERP systems).

  • Self-driven, highly organized, and comfortable working in a remote environment.


Experience

  • 7+ years of experience in operations, management consulting, business strategy, or similar roles.

  • Prior experience in a leadership role within a startup or scaling organization is highly preferred.

  • Demonstrated track record of leading operational improvements and organizational change.

  • Experience working with multiple stakeholders across different industries is a strong advantage.


Working Hours

  • Fully remote role.

  • Flexible working hours aligned with client needs.

  • Fractional engagement (part-time or project-based), with potential to scale based on performance and availability.


Knowledge, Skills, and Abilities

  • Deep understanding of business operations, workflows, and organizational design.

  • Strong analytical skills with the ability to interpret data and metrics.

  • Ability to influence senior stakeholders without direct authority.

  • High adaptability and comfort working in ambiguous, fast-paced environments.

  • Strong coaching and mentoring mindset for founders and teams.

  • Excellent documentation and process mapping skills.


Benefits

  • Fully remote and location-independent role.

  • Competitive fractional consulting compensation.

  • Exposure to diverse industries, business models, and leadership teams.

  • Opportunity to shape and scale multiple innovative startups.

  • Flexible workload and autonomy over projects.

  • Professional growth through high-impact strategic work.


Why Join Startup Inno?

At Startup Inno, we believe in empowering founders and SMEs to build world-class operations from day one. You will join a forward-thinking consulting ecosystem that values impact, innovation, and practical execution. This role offers the unique opportunity to operate at a senior strategic level while enjoying flexibility, autonomy, and exposure to high-growth businesses globally.

If you enjoy being at the intersection of strategy, execution, and entrepreneurship, this role is ideal for you.


How to Apply

Interested candidates should submit their updated resume along with a brief cover letter outlining their experience in operations leadership and consulting. Please include examples of startups or SMEs you have supported and the impact you delivered.

Additional Details

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