Job Summary

Startup Inno is seeking a highly skilled and results-driven Independent CRM Manager to take ownership of our customer relationship management systems, with a primary focus on Salesforce and HubSpot. This is a fully remote, independent role designed for a strategic professional who can manage, optimize, and scale CRM platforms to support sales, marketing, and customer success operations.

The ideal candidate will act as a bridge between business strategy and technical execution, ensuring that our CRM systems are not only well-configured but also aligned with growth objectives, customer experience goals, and data-driven decision-making. You will play a critical role in improving operational efficiency, driving user adoption, and delivering actionable insights across teams.

Key Responsibilities

• Own the end-to-end management of Salesforce and HubSpot environments.

• Design, configure, and optimize CRM workflows, pipelines, and automation.

• Collaborate with Sales, Marketing, and Customer Success teams to translate business needs into CRM solutions.

• Build and maintain dashboards, reports, and analytics for performance tracking.

• Ensure data quality, integrity, and compliance across all CRM records.

• Implement integrations with third-party tools (email platforms, marketing automation, support systems, etc.).

• Provide CRM training, documentation, and ongoing support to internal stakeholders.

• Continuously identify opportunities for process improvement and system enhancements.

• Manage CRM-related projects, upgrades, and feature rollouts.

Required Skills and Qualifications

• Strong hands-on experience with Salesforce and/or HubSpot CRM.

• Proven ability to design and implement CRM workflows and automation.

• Solid understanding of sales funnels, marketing pipelines, and customer lifecycle management.

• Experience with CRM integrations, APIs, and data synchronization tools.

• Advanced reporting and dashboard creation skills.

• Excellent problem-solving and analytical abilities.

• Strong communication skills with both technical and non-technical stakeholders.

• Ability to work independently and manage multiple priorities in a remote environment.

Experience

• Minimum 3–5 years of experience managing CRM platforms.

• Prior experience in a startup or fast-paced digital environment is highly preferred.

• Experience working as an independent consultant or freelancer is a strong advantage.

• Demonstrated track record of successfully optimizing CRM systems for business growth.

Working Hours

• Fully remote and flexible working hours.

• Expected availability for collaboration with global teams across different time zones.

• Results-oriented role with a focus on deliverables rather than fixed schedules.

Knowledge, Skills, and Abilities

• Deep knowledge of CRM best practices and customer data management.

• Ability to translate business requirements into technical CRM solutions.

• Strong organizational and project management skills.

• High level of attention to detail and data accuracy.

• Strategic mindset with a strong focus on growth and scalability.

• Self-motivated, proactive, and comfortable working independently.

• Ability to train and influence teams to maximize CRM adoption.

Benefits

• 100% remote work with location independence.

• Flexible schedule and autonomy in managing your workload.

• Competitive contract-based compensation.

• Opportunity to work with innovative startup teams.

• Exposure to cutting-edge tools and growth strategies.

• Long-term collaboration potential based on performance.

Why Join Startup Inno

At Startup Inno, we believe technology and innovation drive meaningful growth. As an Independent CRM Manager, you will have a direct impact on how we build relationships with customers, scale operations, and make data-driven decisions. You will enjoy the freedom to shape CRM strategy from the ground up while working with a forward-thinking, entrepreneurial team. This role offers both professional growth and the opportunity to leave a lasting impact on a rapidly growing organization.

How to Apply

Interested candidates are invited to submit their updated resume and a brief portfolio or case study demonstrating CRM projects they have led or implemented. Please include a short cover note highlighting your experience with Salesforce and HubSpot and how you can add value to a growing startup environment.

Join Startup Inno and become a key driver of our customer success and business growth journey.