SaaS Revenue Lead - Remote Growth & Retention

Location

Auckland

Job Type

FULL_TIME

Experience

Skilled work

Job Description

Job Summary

Global MNC Tech is seeking a highly strategic and data-driven SaaS Revenue Lead to drive sustainable growth, customer retention, and revenue optimization across our global product portfolio. This fully remote role is ideal for a seasoned revenue professional who thrives at the intersection of sales, marketing, customer success, and product strategy.

As the SaaS Revenue Lead, you will own the end-to-end revenue lifecycle, from acquisition and onboarding to expansion and renewal. You will be responsible for building scalable revenue systems, improving customer lifetime value (CLTV), reducing churn, and enabling cross-functional teams to achieve ambitious growth targets in competitive SaaS markets.


Key Responsibilities

  • Develop and execute a comprehensive revenue growth and retention strategy aligned with company objectives.

  • Own key SaaS revenue metrics including MRR, ARR, CAC, LTV, churn, expansion, and net revenue retention.

  • Partner with Sales, Marketing, Customer Success, and Product teams to optimize the entire customer journey.

  • Design and manage pricing, packaging, and monetization strategies.

  • Implement data-driven forecasting, pipeline management, and revenue reporting frameworks.

  • Lead initiatives to improve onboarding, product adoption, upselling, and cross-selling.

  • Identify churn risks and implement proactive retention programs.

  • Analyze customer behavior, market trends, and competitive benchmarks.

  • Build scalable processes, playbooks, and revenue operations models.

  • Present revenue insights and strategic recommendations to senior leadership.


Required Skills and Qualifications

  • Strong expertise in SaaS business models and subscription economics.

  • Advanced analytical and financial modeling skills.

  • Proven leadership and stakeholder management abilities.

  • Deep understanding of revenue operations (RevOps).

  • Proficiency with CRM and analytics tools (e.g., Salesforce, HubSpot, Looker, Tableau).

  • Experience with customer success platforms and lifecycle marketing tools.

  • Excellent communication, presentation, and negotiation skills.

  • Strategic mindset with hands-on execution capability.


Experience

  • 6+ years of experience in SaaS revenue, growth, sales operations, or customer success leadership roles.

  • Proven track record of driving ARR growth and improving retention metrics.

  • Experience working in high-growth, venture-backed or enterprise SaaS environments.

  • Prior experience managing cross-functional teams is highly desirable.


Working Hours

  • Fully remote role with flexible working hours.

  • Expected availability to collaborate with global teams across multiple time zones.

  • Outcome-focused environment rather than fixed shift schedules.


Knowledge, Skills and Abilities

  • Strong understanding of SaaS KPIs, cohort analysis, and funnel optimization.

  • Ability to translate complex data into actionable business insights.

  • High business acumen and commercial awareness.

  • Excellent problem-solving and decision-making skills.

  • Strong project management and prioritization capabilities.

  • Comfortable operating in fast-paced, ambiguous environments.


Benefits

  • Competitive salary with performance-based bonuses.

  • Fully remote work with global career opportunities.

  • Health and wellness benefits package.

  • Professional development and leadership training programs.

  • Paid time off, holidays, and flexible leave policies.

  • Equity or long-term incentive plans (where applicable).

  • Access to cutting-edge SaaS tools and technologies.


Why Join Global MNC Tech?

At Global MNC Tech, you will be part of a forward-thinking organization that values innovation, ownership, and impact. We empower leaders to shape business outcomes, influence strategy, and build world-class revenue engines. This role offers the opportunity to work on global SaaS products, collaborate with top-tier talent, and make a measurable impact on company growth.

You will join a culture that promotes autonomy, continuous learning, and long-term career progression in the global tech ecosystem.


How to Apply

Interested candidates should submit their updated resume along with a brief cover letter highlighting relevant SaaS revenue leadership experience.

Shortlisted candidates will be contacted for virtual interviews.

Additional Details

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