Job Summary:

Global MNC Tech, a leader in innovative technology solutions, is seeking a highly skilled Site Reliability Engineer (SRE) to join our E-Commerce Payments team. The SRE will play a critical role in ensuring the availability, scalability, and reliability of our global payments infrastructure. This role combines software engineering, systems engineering, and operational excellence to maintain seamless, secure, and high-performance payment services for millions of users worldwide. The ideal candidate thrives in fast-paced, high-impact environments and is passionate about improving systems through automation, monitoring, and continuous improvement.

Key Responsibilities:

• Design, implement, and maintain highly available and scalable payment systems supporting global e-commerce operations.

• Monitor system health, performance metrics, and incident response to ensure minimal downtime and rapid recovery.

• Automate operational processes, including deployment, configuration, and monitoring, to improve system efficiency and reliability.

• Collaborate closely with software engineers, product teams, and other stakeholders to enhance system reliability from development through production.

• Conduct root cause analyses of incidents, implementing preventive measures and lessons learned.

• Participate in on-call rotation for incident management and troubleshooting critical system issues.

• Optimize and maintain cloud infrastructure, databases, and payment processing pipelines for performance and cost-effectiveness.

• Develop and maintain documentation for systems, procedures, and incident post-mortems.

Required Skills and Qualifications:

• Strong proficiency in Linux/Unix systems, networking, and cloud infrastructure (AWS, GCP, or Azure).

• Experience with automation and scripting languages (Python, Go, Bash, or similar).

• Deep understanding of distributed systems, databases, and microservices architectures.

• Hands-on experience with monitoring, logging, and alerting tools (Prometheus, Grafana, ELK, Datadog, etc.).

• Solid grasp of CI/CD pipelines, containerization, and orchestration tools (Docker, Kubernetes, Jenkins).

• Expertise in incident management, capacity planning, and performance tuning.

• Strong problem-solving skills and the ability to work independently and collaboratively under pressure.

Experience:

• 5+ years of experience in site reliability engineering, systems engineering, or a related field.

• Proven track record in payment systems, e-commerce platforms, or financial technology services is highly desirable.

• Experience in managing large-scale, high-traffic, mission-critical systems.

Working Hours:

• Full-time position with flexible working hours to support global operations.

• Participation in on-call rotation for incident management and troubleshooting.

• Remote and hybrid options may be considered depending on location.

Knowledge, Skills, and Abilities:

• Strong analytical and technical skills with a focus on reliability, scalability, and automation.

• Excellent communication and collaboration skills for cross-functional teamwork.

• Ability to prioritize and manage multiple tasks in a fast-paced environment.

• Passion for continuous learning and implementing best practices in SRE and cloud technologies.

• Familiarity with payment security standards (PCI DSS) is a plus.

Benefits:

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible working hours and remote work opportunities.

• Generous vacation, paid leave, and professional development support.

• Access to the latest cloud technologies and training programs.

• Collaborative and inclusive work environment.

Why Join Global MNC Tech:

Joining Global MNC Tech means being part of a world-class technology company that empowers millions of customers globally. You will work on cutting-edge payment systems, collaborate with talented engineers, and make a tangible impact on global e-commerce reliability. Our culture encourages innovation, ownership, and career growth in a supportive and dynamic environment.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their experience and motivation for this role. Please apply through our careers portal.
Shortlisted candidates will be contacted for a multi-stage interview process, including technical assessments and cultural fit discussions.