Berlin
FULL_TIME
Skilled work
Global MNC Tech is seeking a dedicated and detail-oriented Remote Content Moderator to join our Safety & Trust team. The ideal candidate will play a crucial role in ensuring that our platform remains a safe, trustworthy, and welcoming environment for all users. This position requires fluency in both Spanish and English, strong judgment, and the ability to handle sensitive content with professionalism. As part of a dynamic, remote-first team, you will be instrumental in identifying, reviewing, and managing user-generated content while upholding community standards and company policies.
Monitor, review, and evaluate user-generated content across multiple platforms for compliance with community guidelines, legal requirements, and company policies.
Identify and escalate content that may pose safety, legal, or reputational risks to the organization.
Collaborate with internal teams to improve content moderation processes and tools.
Provide feedback on trends, patterns, and emerging threats to inform policy updates and training.
Maintain accurate records and reports of moderation activities, ensuring timely responses to flagged content.
Support crisis response efforts in urgent or high-risk content situations.
Fluency in Spanish and English (written and spoken) is mandatory.
Strong understanding of online communities, social media, and digital platforms.
Excellent analytical and critical thinking skills with the ability to make quick, sound decisions.
Exceptional attention to detail and high level of accuracy in content review.
Ability to handle sensitive, graphic, or potentially disturbing content with professionalism.
Strong communication and collaboration skills.
Minimum of 1–3 years of experience in content moderation, trust & safety, community management, or a related field.
Experience working in fast-paced, remote, or multicultural environments is highly preferred.
Familiarity with content moderation tools, reporting systems, and workflow platforms is an advantage.
This is a full-time remote position.
Flexibility to work rotating shifts, weekends, or evenings as needed to support global operations.
Ability to manage workload independently while meeting strict deadlines.
Strong knowledge of digital safety, online community behavior, and regulatory compliance.
Ability to prioritize tasks, manage multiple cases simultaneously, and meet performance targets.
Resilience under high-pressure situations and exposure to challenging content.
Proficiency with productivity tools (Microsoft Office, Google Workspace) and content management systems.
Adaptability to new technologies and evolving moderation policies.
Competitive salary and performance-based incentives.
Flexible, fully remote work environment with global team collaboration.
Access to professional development programs and skill-building opportunities.
Health, wellness, and mental health support resources.
Inclusive and diverse workplace culture.
At Global MNC Tech, you will be part of a mission-driven organization committed to creating safe and positive online experiences worldwide. You will work with a diverse, passionate team that values innovation, collaboration, and professional growth. This is an opportunity to make a meaningful impact while developing your career in a leading global technology company.
Interested candidates should submit their resume and a cover letter detailing relevant experience and language proficiency to us with the subject line: Remote Content Moderator - Safety & Trust Application. Only shortlisted candidates will be contacted for further steps.