Remote Content Moderator - Safety & Trust (Spanish/English)

Location

Berlin

Job Type

FULL_TIME

Experience

Skilled work

Job Description

Job Summary

Global MNC Tech is seeking a dedicated and detail-oriented Remote Content Moderator to join our Safety & Trust team. The ideal candidate will play a crucial role in ensuring that our platform remains a safe, trustworthy, and welcoming environment for all users. This position requires fluency in both Spanish and English, strong judgment, and the ability to handle sensitive content with professionalism. As part of a dynamic, remote-first team, you will be instrumental in identifying, reviewing, and managing user-generated content while upholding community standards and company policies.


Key Responsibilities

  • Monitor, review, and evaluate user-generated content across multiple platforms for compliance with community guidelines, legal requirements, and company policies.

  • Identify and escalate content that may pose safety, legal, or reputational risks to the organization.

  • Collaborate with internal teams to improve content moderation processes and tools.

  • Provide feedback on trends, patterns, and emerging threats to inform policy updates and training.

  • Maintain accurate records and reports of moderation activities, ensuring timely responses to flagged content.

  • Support crisis response efforts in urgent or high-risk content situations.


Required Skills and Qualifications

  • Fluency in Spanish and English (written and spoken) is mandatory.

  • Strong understanding of online communities, social media, and digital platforms.

  • Excellent analytical and critical thinking skills with the ability to make quick, sound decisions.

  • Exceptional attention to detail and high level of accuracy in content review.

  • Ability to handle sensitive, graphic, or potentially disturbing content with professionalism.

  • Strong communication and collaboration skills.


Experience

  • Minimum of 1–3 years of experience in content moderation, trust & safety, community management, or a related field.

  • Experience working in fast-paced, remote, or multicultural environments is highly preferred.

  • Familiarity with content moderation tools, reporting systems, and workflow platforms is an advantage.


Working Hours

  • This is a full-time remote position.

  • Flexibility to work rotating shifts, weekends, or evenings as needed to support global operations.

  • Ability to manage workload independently while meeting strict deadlines.


Knowledge, Skills, and Abilities

  • Strong knowledge of digital safety, online community behavior, and regulatory compliance.

  • Ability to prioritize tasks, manage multiple cases simultaneously, and meet performance targets.

  • Resilience under high-pressure situations and exposure to challenging content.

  • Proficiency with productivity tools (Microsoft Office, Google Workspace) and content management systems.

  • Adaptability to new technologies and evolving moderation policies.


Benefits

  • Competitive salary and performance-based incentives.

  • Flexible, fully remote work environment with global team collaboration.

  • Access to professional development programs and skill-building opportunities.

  • Health, wellness, and mental health support resources.

  • Inclusive and diverse workplace culture.


Why Join Global MNC Tech

At Global MNC Tech, you will be part of a mission-driven organization committed to creating safe and positive online experiences worldwide. You will work with a diverse, passionate team that values innovation, collaboration, and professional growth. This is an opportunity to make a meaningful impact while developing your career in a leading global technology company.


How to Apply

Interested candidates should submit their resume and a cover letter detailing relevant experience and language proficiency to us with the subject line: Remote Content Moderator - Safety & Trust Application. Only shortlisted candidates will be contacted for further steps.

Additional Details

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