Remote Travel Concierge - Luxury Itinerary Planning

Location

Johannesburg

Job Type

FULL_TIME

Experience

Skilled work

Job Description

Job Summary

Global MNC Tech is seeking a highly motivated and detail-oriented Remote Travel Concierge – Luxury Itinerary Planning professional to deliver world-class travel experiences for our premium clientele. This role is ideal for individuals passionate about luxury travel, personalized service, and crafting bespoke itineraries that exceed client expectations. As a Travel Concierge, you will serve as a trusted advisor, designing tailor-made journeys, managing end-to-end travel arrangements, and ensuring seamless, unforgettable experiences for high-net-worth individuals and corporate executives worldwide.


Key Responsibilities

  • Design and curate personalized luxury travel itineraries based on client preferences, budgets, and travel goals.

  • Research and recommend premium accommodations, airlines, private charters, cruises, dining, and exclusive experiences.

  • Manage all travel logistics including flights, hotels, transfers, tours, visas, and special requests.

  • Build strong relationships with global travel partners, hotels, and service providers to secure exclusive deals and upgrades.

  • Act as a single point of contact for clients before, during, and after travel.

  • Provide real-time support and problem resolution for clients during their trips.

  • Maintain accurate client profiles and travel history in CRM systems.

  • Stay up-to-date with global travel trends, luxury destinations, and emerging travel experiences.

  • Ensure high levels of customer satisfaction and repeat business.


Required Skills and Qualifications

  • Excellent communication and interpersonal skills in English (additional languages are a plus).

  • Strong customer service orientation with a luxury service mindset.

  • Exceptional organizational and multitasking abilities.

  • Proficiency in travel booking systems, CRM tools, and MS Office/Google Workspace.

  • Ability to work independently in a fully remote environment.

  • Strong problem-solving and decision-making skills.

  • Attention to detail and a passion for delivering flawless experiences.


Experience

  • Minimum 2–5 years of experience in travel consultancy, luxury travel planning, hospitality, or concierge services.

  • Proven experience handling VIP or high-net-worth clients.

  • Background in luxury hotels, airlines, travel agencies, or destination management companies is preferred.


Working Hours

  • Flexible working hours with core availability aligned to international client time zones.

  • Full-time remote role (Monday to Friday, with occasional weekend availability based on client needs).


Knowledge, Skills and Abilities

  • In-depth knowledge of global luxury destinations and travel products.

  • Ability to anticipate client needs and provide proactive solutions.

  • Strong negotiation skills with vendors and suppliers.

  • Cultural awareness and global travel knowledge.

  • Ability to remain calm and professional under pressure.

  • Tech-savvy with the ability to quickly learn new platforms and tools.


Benefits

  • Competitive salary with performance-based incentives.

  • 100% remote work opportunity.

  • Access to exclusive travel industry perks and discounts.

  • Continuous learning and professional development programs.

  • Opportunity to work with an international, dynamic, and diverse team.

  • Career growth within a global multinational organization.

  • Work-life balance with flexible scheduling.


Why Join Global MNC Tech?

At Global MNC Tech, we believe in delivering excellence through innovation, personalization, and global expertise. Joining our team means becoming part of a forward-thinking organization that values creativity, customer experience, and professional growth. You will have the opportunity to work with premium clients, explore the world virtually, and build a rewarding career in the luxury travel industry—all from the comfort of your home.


How to Apply

Interested candidates are encouraged to submit their updated resume along with a brief cover letter highlighting their experience in luxury travel or concierge services. Shortlisted candidates will be contacted for a virtual interview.

Additional Details

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