Job Summary

Global MNC Tech is seeking a highly motivated and compassionate Remote Registered Nurse – Telehealth Triage & Support to join our growing virtual healthcare team. In this role, you will provide professional nursing support through digital platforms, delivering high-quality clinical triage, patient education, and care coordination for patients across diverse populations. This is a fully remote position designed for nurses who are passionate about technology-enabled healthcare and committed to improving patient outcomes in a virtual environment.

As a Telehealth Registered Nurse, you will act as a critical point of contact for patients, ensuring safe, timely, and evidence-based clinical guidance while collaborating with physicians and healthcare professionals across multiple specialties.

Key Responsibilities

• Conduct virtual clinical assessments and triage patients via phone, video, and secure messaging platforms.

• Evaluate symptoms, determine urgency, and provide appropriate clinical advice following established protocols.

• Educate patients on treatment plans, medications, preventive care, and self-management strategies.

• Coordinate care with physicians, specialists, and allied healthcare professionals.

• Document patient interactions accurately in electronic health records (EHR).

• Monitor patient progress and escalate critical cases when necessary.

• Provide emotional support and reassurance to patients and caregivers.

• Ensure compliance with clinical guidelines, healthcare regulations, and patient privacy standards.

• Participate in continuous quality improvement initiatives and clinical training programs.

Required Skills and Qualifications

• Valid and active Registered Nurse (RN) license.

• Bachelors degree in Nursing (BSN) preferred.

• Strong clinical assessment and critical thinking skills.

• Excellent verbal and written communication skills.

• Proficiency in telehealth systems, EHR platforms, and digital tools.

• High level of empathy, professionalism, and patient-centered care approach.

• Ability to work independently in a remote environment.

• Strong organizational and time management skills.

Experience

• Minimum of 2–3 years of clinical nursing experience (acute care, emergency, triage, or primary care preferred).

• Previous experience in telehealth, call center nursing, or remote patient monitoring is a strong advantage.

• Experience in patient education, care coordination, or case management is desirable.

Working Hours

• Flexible remote schedules available.

• Full-time and part-time options.

• Shift-based coverage including daytime, evening, and weekend rotations depending on operational needs.

Knowledge, Skills and Abilities

• In-depth knowledge of clinical triage protocols and nursing standards.

• Ability to analyze patient symptoms and make evidence-based decisions.

• Strong interpersonal skills to build rapport with patients virtually.

• High adaptability to digital healthcare environments.

• Ability to manage multiple patient interactions simultaneously.

• Knowledge of healthcare compliance standards (HIPAA, patient confidentiality).

• Cultural sensitivity and ability to serve diverse patient populations.

Benefits

• Competitive salary and performance-based incentives.

• Fully remote work environment.

• Health, dental, and vision insurance.

• Paid time off and holiday leave.

• Continuous professional development and training programs.

• Career growth opportunities within a global healthcare technology organization.

• Work-life balance with flexible scheduling.

Why Join Global MNC Tech?

At Global MNC Tech, we are redefining healthcare through technology and innovation. By joining our team, you become part of a forward-thinking organization that values clinical excellence, employee well-being, and patient-centered care. We offer a collaborative remote culture, cutting-edge digital tools, and the opportunity to make a real impact on patient lives—without the limitations of traditional healthcare settings.

How to Apply

Interested candidates are encouraged to submit their updated resume along with a brief cover letter highlighting relevant experience in telehealth or clinical nursing. Shortlisted candidates will be contacted for a virtual interview and competency-based assessment.