Job Summary

Startup Inno is seeking a detail-oriented and highly organized Remote Insurance Claims Processor to join our growing team. In this fully remote role, you will manage and process insurance claims using our advanced online systems, ensuring accuracy, compliance, and timely resolution. The ideal candidate is proactive, analytical, and committed to providing excellent service to clients while maintaining operational efficiency. This position offers an exciting opportunity to work with a dynamic startup that values innovation, flexibility, and professional growth.

Key Responsibilities

• Accurately review, evaluate, and process incoming insurance claims using company online systems.

• Verify policy coverage, claim documentation, and eligibility criteria in accordance with internal policies and regulatory requirements.

• Communicate with policyholders, claimants, and internal teams to gather missing information or clarify details.

• Identify potential fraud, discrepancies, or anomalies in claims and escalate when necessary.

• Maintain comprehensive and up-to-date records of claims processed, ensuring proper documentation for audits.

• Meet or exceed productivity and quality targets while adhering to company timelines.

• Continuously suggest improvements to streamline claims processing and enhance customer experience.

• Stay informed on industry trends, insurance regulations, and policy changes that may affect claims management.

Required Skills and Qualifications

• High school diploma or equivalent; Associates or Bachelors degree in business, finance, or related field preferred.

• Proficiency in using online systems, claims management software, and Microsoft Office Suite.

• Strong analytical skills with exceptional attention to detail.

• Excellent written and verbal communication skills.

• Ability to manage multiple tasks efficiently in a remote work environment.

• Understanding of insurance policies, claims procedures, and regulatory requirements is a plus.

Experience

• Minimum of 1–2 years of experience in insurance claims processing, customer service, or a related administrative role.

• Experience working in remote or virtual teams is highly desirable.

Working Hours

• This is a full-time remote position.

• Standard working hours are Monday to Friday, with flexibility in scheduling based on workload and team needs.

• Occasional overtime may be required during peak periods.

Knowledge, Skills, and Abilities

• Strong organizational and time management abilities.

• Critical thinking and problem-solving skills to handle complex claims situations.

• Ability to maintain confidentiality and handle sensitive information responsibly.

• Comfortable using technology and adapting to new software systems quickly.

• Strong interpersonal skills to communicate effectively with clients and team members.

Benefits

• Competitive salary and performance-based incentives.

• Fully remote position with flexible work arrangements.

• Health, dental, and vision coverage (as applicable).

• Paid time off and holidays.

• Professional development opportunities and access to training programs.

• Supportive and collaborative startup culture that values innovation.

Why Join Startup Inno?

• Be part of a forward-thinking startup focused on transforming the insurance industry through technology.

• Work remotely with a dynamic and supportive team from anywhere.

• Opportunities for growth, skill development, and career advancement.

• A culture that prioritizes innovation, employee well-being, and work-life balance.

How to Apply

Interested candidates should submit their resume and a cover letter highlighting relevant experience and skills through our online application portal or via email us.