Job Summary

Global MNC Tech is seeking a highly motivated and detail-oriented Remote Travel Concierge – Luxury Itinerary Planner to join our premium customer experience team. In this role, you will be responsible for designing exceptional, personalized travel experiences for high-net-worth clients and discerning travelers across the globe. You will act as a trusted travel advisor, curating bespoke itineraries that reflect clients preferences, lifestyles, and expectations for luxury, comfort, and exclusivity.

As a Luxury Travel Concierge, you will combine strong research skills, industry knowledge, and outstanding customer service to deliver seamless end-to-end travel planning, including flights, accommodations, experiences, dining, and special requests. This role requires a passion for travel, excellent communication skills, and the ability to build long-term relationships with premium clients.

Key Responsibilities

• Design and manage customized luxury travel itineraries based on client preferences, budgets, and travel goals.

• Research and recommend premium hotels, resorts, villas, cruises, airlines, and exclusive experiences.

• Coordinate all aspects of travel planning including flights, transfers, accommodations, activities, dining, and special events.

• Provide real-time support to clients before, during, and after their trips.

• Maintain strong relationships with global travel partners, suppliers, and service providers.

• Handle special requests such as VIP access, private tours, concierge services, and unique experiences.

• Prepare detailed travel documents, confirmations, and itineraries.

• Stay up to date with global travel trends, luxury destinations, and industry developments.

• Ensure high levels of customer satisfaction and repeat business.

• Manage multiple client requests simultaneously while meeting deadlines.

Required Skills and Qualifications

• Excellent written and verbal communication skills in English.

• Strong customer service orientation with a luxury mindset.

• Exceptional organizational and time management skills.

• High attention to detail and accuracy.

• Proficiency in Microsoft Office and online booking systems.

• Strong research and problem-solving abilities.

• Ability to work independently in a remote environment.

• Professional, polished, and client-focused communication style.

Experience

• Minimum of 1–3 years of experience in travel planning, hospitality, tourism, or concierge services.

• Experience in luxury travel, corporate travel, or premium customer service is highly preferred.

• Prior experience working with international clients is an advantage.

Working Hours

• Full-time or part-time remote position.

• Flexible working hours with availability to support global clients across different time zones.

• Occasional weekend or evening support may be required based on client needs.

Knowledge, Skills and Abilities

• In-depth knowledge of international destinations, travel regulations, and visa requirements.

• Understanding of luxury hospitality brands and premium travel services.

• Ability to anticipate client needs and deliver proactive solutions.

• Strong negotiation skills when dealing with suppliers and vendors.

• Ability to remain calm and professional under pressure.

• Cultural awareness and sensitivity when dealing with global clientele.

Benefits

• 100% remote work with location flexibility.

• Competitive salary with performance-based incentives.

• Opportunities for professional growth and career advancement.

• Access to travel industry training and development programs.

• Employee discounts on travel and partner services.

• Work-life balance in a dynamic global environment.

Why Join Global MNC Tech?

At Global MNC Tech, we believe in delivering world-class experiences through innovation, professionalism, and personalized service. Joining our team means becoming part of a fast-growing global organization that values creativity, excellence, and employee empowerment. You will have the opportunity to work with international clients, expand your travel expertise, and build a rewarding career in the luxury travel industry—all from the comfort of your home.

How to Apply

Interested candidates are invited to submit their updated CV along with a brief cover letter highlighting their experience in travel planning or customer service. Shortlisted candidates will be contacted for a virtual interview.