Job Summary

Global MNC Tech is seeking a detail-oriented and highly organized Remote Claims Processor to join our international insurance operations team. In this role, you will be responsible for reviewing, validating, and processing insurance claims in accordance with company policies and regulatory standards. Working fully online, you will support global clients by ensuring claims are handled accurately, efficiently, and with the highest level of professionalism and confidentiality.

This position is ideal for individuals who thrive in a structured environment, have strong analytical skills, and are passionate about delivering excellent service in the insurance and financial services sector.

Key Responsibilities

• Review and process insurance claims submitted by international clients through online platforms.

• Verify claim information, documentation, and supporting evidence for accuracy and completeness.

• Assess claims in line with policy terms, coverage limits, and regulatory requirements.

• Communicate with policyholders, agents, and internal teams to clarify claim details when required.

• Update and maintain accurate records in the claims management system.

• Identify discrepancies, potential fraud indicators, or missing information and escalate when necessary.

• Ensure compliance with company procedures, data protection policies, and international insurance standards.

• Meet productivity and quality targets within defined service-level agreements (SLAs).

Required Skills and Qualifications

• Bachelors degree in Business Administration, Finance, Insurance, or a related field (preferred).

• Strong attention to detail and ability to analyze documents accurately.

• Excellent written and verbal communication skills in English.

• Proficiency in MS Office (Excel, Word, Outlook) and online systems.

• Ability to manage multiple tasks and work independently in a remote environment.

• High level of integrity and commitment to confidentiality.

Experience

• 1–3 years of experience in insurance claims processing, customer service, data processing, or a related administrative role.

• Prior experience in international insurance or financial services is an advantage but not mandatory.

• Fresh graduates with strong analytical and communication skills may also be considered for entry-level roles.

Working Hours

• Full-time: 40 hours per week.

• Flexible shifts based on global business requirements (may include day, evening, or rotational shifts).

• 100% remote work with stable internet connectivity required.

Knowledge, Skills, and Abilities

• Knowledge of basic insurance concepts, claims lifecycle, and documentation processes.

• Strong organizational and time management skills.

• Ability to interpret policies, guidelines, and procedures accurately.

• Problem-solving mindset with the ability to make informed decisions.

• Adaptability to work with international clients and multicultural teams.

• Comfortable working in a fast-paced, performance-driven environment.

Benefits

• Competitive salary with performance-based incentives.

• Work-from-home flexibility and no commuting costs.

• Health insurance and wellness programs (as per company policy).

• Paid training and continuous professional development.

• Career growth opportunities within a global organization.

• Supportive and inclusive work culture.

Why Join Global MNC Tech?

At Global MNC Tech, we believe in empowering our employees with the tools, training, and flexibility they need to succeed. You will be part of a globally connected team that values innovation, integrity, and excellence. This role offers a stable remote career in the growing insurance sector, with long-term opportunities for advancement and skill development.

How to Apply

Interested candidates should submit their updated CV/resume along with a brief cover letter highlighting their relevant experience and interest in the role. Shortlisted applicants will be contacted for an online assessment and virtual interview.