Job Summary

Delta Air Lines is seeking a highly organized and analytical Senior Administrative Assistant – Operations & Analytics to provide advanced administrative, operational, and data-driven support to senior leaders and cross-functional teams. This role plays a critical part in ensuring smooth daily operations, accurate reporting, and effective coordination across departments. The ideal candidate is proactive, detail-oriented, and capable of managing complex responsibilities in a fast-paced, high-performance environment while maintaining the highest standards of professionalism and confidentiality.

Key Responsibilities

• Provide senior-level administrative support to Operations and Analytics leadership teams.

• Manage complex calendars, schedule meetings, coordinate travel arrangements, and handle expense reports.

• Prepare, review, and maintain operational reports, dashboards, presentations, and analytics summaries.

• Support data collection, validation, and analysis to assist in operational decision-making.

• Act as a key liaison between internal teams, leadership, and external stakeholders.

• Organize and maintain records, files, and documentation in compliance with company policies.

• Assist in project coordination, tracking milestones, and following up on action items.

• Handle confidential and sensitive information with discretion and integrity.

• Identify process improvement opportunities and support continuous improvement initiatives.

Required Skills and Qualifications

• Strong administrative, organizational, and time-management skills.

• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook); advanced Excel skills preferred.

• Ability to interpret data, create reports, and support analytics-driven insights.

• Excellent written and verbal communication skills.

• High level of attention to detail and accuracy.

• Ability to prioritize multiple tasks and meet deadlines in a dynamic environment.

• Professional demeanor with strong interpersonal and stakeholder management skills.

Experience

• Minimum 5–7 years of experience in a senior administrative, executive support, or operations support role.

• Prior experience supporting operations, analytics, or leadership teams in a corporate environment preferred.

• Experience within aviation, transportation, or large matrixed organizations is an advantage.

Working Hours

• Full-time position, typically Monday to Friday.

• Standard business hours with flexibility based on operational needs.

• Occasional extended hours may be required to support business priorities.

Knowledge, Skills, and Abilities

• Strong understanding of administrative best practices and operational workflows.

• Ability to analyze data, identify trends, and support informed decision-making.

• Excellent problem-solving skills and a proactive mindset.

• Capability to work independently while collaborating effectively with diverse teams.

• Adaptability to change and ability to thrive in a fast-paced, results-driven culture.

Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plans with company contributions.

• Paid time off, holidays, and employee wellness programs.

• Travel privileges and flight benefits for employees and eligible family members.

• Career development, training, and internal mobility opportunities.

Why Join Delta Air Lines

At Delta Air Lines, people are at the heart of everything we do. Joining Delta means becoming part of a global, purpose-driven organization that values innovation, teamwork, and excellence. You will work alongside talented professionals, contribute to impactful operations, and grow your career within one of the worlds most respected airlines.

How to Apply

Interested candidates are encouraged to apply through the Delta Air Lines Careers Portal. Submit your updated resume along with a brief cover letter highlighting your relevant experience and interest in the role. Shortlisted candidates will be contacted for further assessment.