Job Summary

Home Depot is seeking a motivated and customer-focused Customer Service / Lot Associate to join our dynamic team. This role is pivotal in ensuring our customers receive an exceptional shopping experience, both in-store and at the lot. The ideal candidate will be friendly, efficient, and ready to handle a variety of tasks ranging from assisting customers with purchases to organizing and managing the lot inventory.

As a key member of the Home Depot team, you will contribute to maintaining a safe, welcoming, and organized environment while supporting the overall operational goals of the store.

Key Responsibilities

• Greet and assist customers in a professional and courteous manner, providing product information and guidance as needed.

• Load and unload products for customers safely and efficiently, ensuring accuracy and timeliness.

• Maintain organization, cleanliness, and safety in the lot and surrounding areas.

• Support inventory management, including receiving, stocking, and tracking merchandise.

• Process customer transactions accurately and efficiently at the point of sale.

• Respond promptly to customer inquiries, complaints, and service requests, escalating when necessary.

• Assist other departments as needed to ensure seamless store operations.

• Follow all company policies, procedures, and safety protocols consistently.

Required Skills and Qualifications

• Strong interpersonal and communication skills to engage effectively with customers and team members.

• Ability to work in a fast-paced, physically demanding environment.

• Basic math and computer skills to handle transactions and inventory tasks.

• Dependable, punctual, and able to follow instructions with minimal supervision.

• High school diploma or equivalent preferred.

Experience

• Previous experience in retail, customer service, or warehouse/lot operations is a plus.

• Experience in handling merchandise, inventory, or heavy lifting is advantageous but not required.

Working Hours

• Full-time or part-time positions available.

• Flexibility to work evenings, weekends, and holidays as required.

• Shift schedules may vary based on store and operational needs.

Knowledge, Skills, and Abilities

• Knowledge of basic safety procedures and safe handling of merchandise.

• Ability to operate equipment such as pallet jacks, forklifts, or carts (training provided if required).

• Strong problem-solving skills and ability to prioritize tasks efficiently.

• Ability to work independently and as part of a team.

Benefits

• Competitive hourly pay and potential for overtime.

• Comprehensive health, dental, and vision insurance for eligible employees.

• 401(k) retirement plan with company match.

• Employee discount on Home Depot products.

• Paid time off and holiday benefits.

• Opportunities for career advancement and professional development.

Why Join Home Depot

Home Depot is committed to building a culture of inclusion, teamwork, and personal growth. By joining our team, you become part of a company that values your contributions, offers robust training programs, and encourages internal career advancement. You will be part of a team dedicated to helping our customers build and create while fostering a positive and supportive work environment.

How to Apply

Interested candidates can apply online at Home Depot Careers.

• Select your preferred location.

• Complete the online application, including your resume and any relevant experience.

• Candidates who meet qualifications will be contacted for an interview.