NLP Specialist - Conversational AI & LLMs

Location

Chennai

Job Type

FULL_TIME

Experience

Skilled work

Job Description

Job Summary:

Global MNC Tech is seeking a highly skilled NLP Specialist to join our Conversational AI and Large Language Model (LLM) team. The ideal candidate will have a strong foundation in natural language processing, machine learning, and deep learning, with hands-on experience in building, fine-tuning, and deploying state-of-the-art LLMs for enterprise applications. You will work in a fast-paced, collaborative environment, designing AI systems that power cutting-edge conversational agents, chatbots, and intelligent automation solutions.

This role is perfect for someone who is passionate about language technologies, understands the nuances of human-computer interaction, and thrives in solving complex AI challenges.


Key Responsibilities:

  • Design, develop, and optimize NLP models, including transformer-based LLMs, for conversational AI applications.

  • Fine-tune and deploy large language models to meet specific business requirements across multiple domains.

  • Collaborate with cross-functional teams including data scientists, software engineers, and product managers to integrate NLP solutions into production systems.

  • Analyze, preprocess, and annotate large datasets to improve model performance.

  • Implement and maintain evaluation metrics to assess model quality, bias, and performance.

  • Research and prototype emerging NLP technologies to keep the organization at the forefront of AI innovation.

  • Troubleshoot, debug, and enhance NLP pipelines to improve scalability, reliability, and efficiency.

  • Document methodologies, processes, and model specifications for internal knowledge sharing and regulatory compliance.


Required Skills and Qualifications:

  • Masters or PhD in Computer Science, Computational Linguistics, Data Science, or a related field.

  • Strong programming skills in Python, with experience using frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers.

  • Solid understanding of NLP concepts including tokenization, embeddings, sequence modeling, attention mechanisms, and language generation.

  • Experience with LLM fine-tuning, prompt engineering, and conversational AI systems.

  • Familiarity with cloud platforms (AWS, Azure, GCP) for deploying AI/ML models at scale.

  • Knowledge of data preprocessing, cleaning, and feature extraction techniques for NLP.

  • Experience with evaluation metrics for NLP tasks such as BLEU, ROUGE, F1, and perplexity.

  • Strong problem-solving skills, attention to detail, and ability to work independently and in teams.


Experience:

  • 3–7 years of professional experience in NLP, AI, or machine learning.

  • Hands-on experience developing, deploying, and fine-tuning transformer-based models (e.g., GPT, BERT, T5).

  • Prior experience working on conversational AI, chatbots, or intelligent virtual assistants is highly preferred.


Working Hours:

  • Standard full-time hours, flexible working arrangements available.

  • Some overlap with global teams may be required.


Knowledge, Skills, and Abilities:

  • Deep understanding of NLP algorithms, architectures, and their practical applications.

  • Strong analytical and statistical skills.

  • Ability to translate complex technical concepts into clear business solutions.

  • Excellent communication and collaboration skills in a multi-disciplinary environment.

  • Self-motivated, innovative, and proactive in learning emerging technologies.


Benefits:

  • Competitive salary with performance-based incentives.

  • Health, dental, and vision insurance.

  • Retirement savings plan with company contributions.

  • Generous paid time off, holidays, and parental leave.

  • Professional development programs, workshops, and certifications.

  • Access to cutting-edge AI research tools and infrastructure.

  • Flexible working hours and remote work opportunities.


Why Join Global MNC Tech:

At Global MNC Tech, we are at the forefront of AI and NLP innovation, transforming the way businesses and humans interact. Joining our team means contributing to impactful projects, working with world-class talent, and driving advancements in AI that reach millions globally. We value creativity, diversity, and continuous learning, providing an environment where your ideas can shape the future of conversational AI.


How to Apply:

Interested candidates are invited to submit their resume/CV, a cover letter, and relevant project or portfolio links demonstrating NLP and AI expertise to us. Please include NLP Specialist – Conversational AI & LLMs in the subject line.

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