Job Summary

Global MNC Tech is seeking a detail-oriented and highly organized Remote Claims Processor to support our international insurance operations. In this role, you will be responsible for reviewing, validating, and processing insurance claims accurately and efficiently while ensuring compliance with global insurance standards and internal policies. The ideal candidate demonstrates strong analytical ability, excellent communication skills, and the capacity to work independently in a fast-paced remote environment.

Key Responsibilities

• Review and process international insurance claims in accordance with company guidelines and regulatory requirements.

• Verify claim documentation for accuracy, completeness, and eligibility.

• Investigate discrepancies and follow up with clients, providers, or internal teams as needed.

• Maintain accurate records of claims activities in the claims management system.

• Ensure adherence to service level agreements (SLAs) and quality benchmarks.

• Communicate claim decisions clearly and professionally to stakeholders.

• Escalate complex or suspicious claims to senior team members or fraud units.

• Contribute to process improvement initiatives to enhance efficiency and customer satisfaction.

• Maintain strict confidentiality of sensitive customer and company information.

Required Skills and Qualifications

• Strong attention to detail and high level of accuracy.

• Excellent written and verbal communication skills in English.

• Proficiency in MS Office (especially Excel and Word) and claims processing systems.

• Ability to interpret policy documents and insurance terminology.

• Strong organizational and time-management skills.

• Ability to work independently in a fully remote environment.

• Good analytical and problem-solving abilities.

• Reliable internet connection and dedicated home workspace.

Experience

• Minimum 1–3 years of experience in insurance claims processing, healthcare billing, or related administrative role.

• Experience handling international insurance claims is highly preferred.

• Prior remote work experience is an advantage.

• Fresh graduates with strong relevant skills may be considered for junior roles.

Working Hours

• Full-time remote role.

• Must be flexible to work in rotational shifts aligned with international time zones.

• Occasional weekend or holiday coverage may be required based on business needs.

Knowledge, Skills, and Abilities

• Working knowledge of international insurance practices and compliance standards.

• Familiarity with claims adjudication workflows and documentation review.

• Ability to manage high-volume workloads while maintaining quality.

• Strong customer service mindset with professional email etiquette.

• High level of integrity and commitment to data privacy.

• Adaptability to new tools, systems, and process updates.

• Ability to collaborate effectively with cross-functional remote teams.

Benefits

• Competitive salary package.

• Permanent work-from-home flexibility.

• Performance-based incentives.

• Health and wellness benefits (as per company policy).

• Paid time off and holiday benefits.

• Ongoing training and professional development programs.

• Opportunities for internal career growth within global operations.

• Supportive and inclusive remote work culture.

Why Join

At Global MNC Tech, we value precision, accountability, and innovation. Joining our team means becoming part of a global workforce that prioritizes employee growth, operational excellence, and customer satisfaction. You will gain exposure to international insurance processes, develop valuable industry expertise, and enjoy the flexibility of a modern remote work environment while contributing to a high-impact team.

How to Apply

Interested candidates should submit their updated resume along with a brief cover letter highlighting relevant claims processing experience. Shortlisted applicants will be contacted for the next stage of the selection process.