Customer Support Executive – Part Time (US Shift)

OnnJobs is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. In this part-time role, you will play a crucial role in ensuring exceptional customer experiences during the US shift hours. As a Customer Support Executive, you will be the first point of contact for our valued customers, addressing inquiries, resolving issues, and providing top-notch service.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, and live chat.
  • Provide accurate information about our products/services, ensuring a clear understanding by the customer.
  • Resolve customer issues efficiently and escalate problems as needed to ensure a swift resolution.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Collaborate with other teams to address customer needs and improve overall customer satisfaction.
  • Stay updated on product knowledge and industry trends to better assist customers.

Required Skills:

  • Excellent verbal and written communication skills in English.
  • Proven customer support experience or experience in a similar role.
  • Ability to multitask, prioritize, and manage time effectively.
  • Problem-solving skills with a customer-centric mindset.
  • Proficient in using customer support tools and software.
  • Flexibility to work during the US shift hours.

How to Apply:

If you are passionate about delivering outstanding customer service and thrive in a dynamic work environment, we invite you to apply for the Customer Support Executive position at OnnJobs. Please submit your resume and a cover letter highlighting your relevant experience to us.

Join our team at OnnJobs and be a part of a company that values excellence, innovation, and employee growth. Your dedication will contribute to our continued success in delivering unparalleled service to our customers.

Apply Now


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