Customer Support Executive – Part Time (US Shift)

OnnJobs is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. In this part-time role, you will play a crucial role in ensuring exceptional customer experiences during the US shift hours. As a Customer Support Executive, you will be the first point of contact for our valued customers, addressing inquiries, resolving issues, and providing top-notch service.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, and live chat.
  • Provide accurate information about our products/services, ensuring a clear understanding by the customer.
  • Resolve customer issues efficiently and escalate problems as needed to ensure a swift resolution.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Collaborate with other teams to address customer needs and improve overall customer satisfaction.
  • Stay updated on product knowledge and industry trends to better assist customers.

Required Skills:

  • Excellent verbal and written communication skills in English.
  • Proven customer support experience or experience in a similar role.
  • Ability to multitask, prioritize, and manage time effectively.
  • Problem-solving skills with a customer-centric mindset.
  • Proficient in using customer support tools and software.
  • Flexibility to work during the US shift hours.

How to Apply:

If you are passionate about delivering outstanding customer service and thrive in a dynamic work environment, we invite you to apply for the Customer Support Executive position at OnnJobs. Please submit your resume and a cover letter highlighting your relevant experience to us.

Join our team at OnnJobs and be a part of a company that values excellence, innovation, and employee growth. Your dedication will contribute to our continued success in delivering unparalleled service to our customers.

Apply Now

Comments

No comments yet. Why don’t you start the discussion?

Leave a Reply

Your email address will not be published. Required fields are marked *