We are seeking entry-level Airline Booking Assistants to work remotely from home, helping customers with flight reservations, ticket modifications, cancellations, and travel inquiries. No prior experience is required, as training will be provided. This is an excellent opportunity for individuals with good communication skills, attention to detail, and an interest in the travel industry.
If you enjoy helping people and want to start a work-from-home career in travel services, apply today!
Key Responsibilities
- Assist customers with booking flights, selecting seats, and adding travel extras.
- Handle flight modifications, rescheduling, and cancellations based on airline policies.
- Provide basic travel guidance regarding baggage policies, visa requirements, and airport procedures.
- Respond to customer inquiries via phone, email, and live chat.
- Maintain accurate booking records in the airline’s reservation system.
- Follow company policies to ensure compliance with airline rules and regulations.
- Work with other team members to resolve customer concerns efficiently.
Required Skills and Qualifications
- No prior experience needed – Training will be provided.
- Strong verbal and written communication skills in English.
- Basic computer skills and ability to navigate online booking platforms.
- Ability to handle multiple customer requests while maintaining accuracy.
- Attention to detail to ensure correct bookings and travel details.
- A customer-friendly attitude with a problem-solving mindset.
- Reliable internet connection and a quiet workspace for remote work.
Experience
- No previous experience required – Suitable for freshers, students, or those seeking a career change.
- Prior experience in customer service, call centers, or travel industry is a plus but not necessary.
Working Hours
- Flexible shifts available, including part-time and full-time roles.
- Rotational shifts may include evenings, weekends, and holidays, depending on customer demand.
- Fully remote work-from-home position.
Benefits
- Competitive salary + performance-based incentives.
- Work from home with flexible scheduling.
- Paid training and professional development in airline booking systems.
- Career growth opportunities in the travel and hospitality industry.
- Employee discounts on travel bookings (subject to company policy).
Why Join Us?
- Start a career in the airline and travel industry without prior experience.
- Work from the comfort of your home while assisting global travelers.
- Receive full training and continuous support.
- Opportunity to advance into higher roles like Travel Consultant or Customer Support Lead.
How to Apply
Interested candidates should submit their resume and a short cover letter outlining their interest in the role to us.