We are seeking an Online Customer Support Executive to provide friendly and efficient customer service via chat, email, and phone. This is a work-from-home, entry-level position, perfect for freshers, students, or anyone looking to start a career in customer support. No prior experience is required, as full training will be provided.
If you have good communication skills, a problem-solving mindset, and basic computer knowledge, this is a great opportunity to work remotely with a flexible schedule.
Key Responsibilities
- Respond to customer inquiries via chat, email, and phone in a professional manner.
- Provide accurate product or service information and assist customers with their concerns.
- Troubleshoot and resolve basic issues or complaints efficiently.
- Maintain detailed records of customer interactions and feedback.
- Escalate complex issues to senior support teams when necessary.
- Follow company policies and ensure high-quality customer service.
- Collaborate with team members to improve support processes.
Required Skills and Qualifications
- No prior experience required – training will be provided.
- Strong verbal and written communication skills.
- Basic computer skills (email handling, chat support, MS Office, and CRM tools).
- Good problem-solving and active listening abilities.
- Ability to work independently and in a team environment.
- Reliable internet connection and a laptop/computer with a headset.
Experience
- 0-2 years of experience in customer support, call centers, or online communication (preferred but not mandatory).
- Freshers, students, and career changers are welcome to apply.
Working Hours
- Flexible shifts available – part-time and full-time options.
- Work from home at your convenience, including evenings and weekends if needed.
Payment & Benefits
- Competitive salary with performance-based bonuses.
- Remote work – work from anywhere.
- Paid training and career development programs.
- Growth opportunities for top-performing employees.
- Supportive and friendly work environment.
Why Join Us?
- Work from home – no commuting required.
- Entry-level role – perfect for beginners.
- Regular and reliable payments.
- Flexible working hours to suit your schedule.
- Great learning experience with career advancement potential.
How to Apply
Interested candidates should submit their application and resume to us.