Online Customer Support Executive – Entry-Level, No Experience Required

We are seeking an Online Customer Support Executive to provide friendly and efficient customer service via chat, email, and phone. This is a work-from-home, entry-level position, perfect for freshers, students, or anyone looking to start a career in customer support. No prior experience is required, as full training will be provided.

If you have good communication skills, a problem-solving mindset, and basic computer knowledge, this is a great opportunity to work remotely with a flexible schedule.


Key Responsibilities

  • Respond to customer inquiries via chat, email, and phone in a professional manner.
  • Provide accurate product or service information and assist customers with their concerns.
  • Troubleshoot and resolve basic issues or complaints efficiently.
  • Maintain detailed records of customer interactions and feedback.
  • Escalate complex issues to senior support teams when necessary.
  • Follow company policies and ensure high-quality customer service.
  • Collaborate with team members to improve support processes.

Required Skills and Qualifications

  • No prior experience required – training will be provided.
  • Strong verbal and written communication skills.
  • Basic computer skills (email handling, chat support, MS Office, and CRM tools).
  • Good problem-solving and active listening abilities.
  • Ability to work independently and in a team environment.
  • Reliable internet connection and a laptop/computer with a headset.

Experience

  • 0-2 years of experience in customer support, call centers, or online communication (preferred but not mandatory).
  • Freshers, students, and career changers are welcome to apply.

Working Hours

  • Flexible shifts available – part-time and full-time options.
  • Work from home at your convenience, including evenings and weekends if needed.

Payment & Benefits

  • Competitive salary with performance-based bonuses.
  • Remote work – work from anywhere.
  • Paid training and career development programs.
  • Growth opportunities for top-performing employees.
  • Supportive and friendly work environment.

Why Join Us?

  • Work from home – no commuting required.
  • Entry-level role – perfect for beginners.
  • Regular and reliable payments.
  • Flexible working hours to suit your schedule.
  • Great learning experience with career advancement potential.

How to Apply

Interested candidates should submit their application and resume to us.

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