Online Customer Service Jobs at Flipkart – No Experience Needed

Flipkart

Available Locations: Chennai, Tamilnadu

Job Description

Job Title: Online Customer Service Jobs at Flipkart – No Experience Needed


Location: Remote (India)


Job Type: Full-Time / Part-Time


Start Date: Immediate


Experience Level: Entry-Level / Freshers


Flipkart is offering exciting Online Customer Service opportunities for individuals who are passionate about helping others and ready to kickstart their careers—no prior experience required. As a remote customer service associate, you’ll be part of a fast-paced, supportive team that helps ensure a smooth shopping experience for millions of Flipkart customers across India.



Key Responsibilities



  • Customer Interaction: Assist customers via chat, email, and/or voice calls regarding orders, returns, payments, and product information

  • Support Delivery: Ensure queries are resolved quickly, accurately, and with empathy

  • Process Adherence: Follow standard operating procedures and guidelines to maintain service quality

  • Issue Escalation: Identify complex issues and escalate them to the appropriate team when necessary

  • CRM Usage: Log all customer interactions in Flipkart’s CRM system with accurate details

  • Feedback Sharing: Report customer feedback to help improve services and processes



Qualifications & Requirements



  • No previous customer service experience required—freshers are encouraged to apply

  • Good verbal and written communication skills in Hindi and English

  • Familiarity with using a computer, browser, and basic software (training will be provided)

  • Strong problem-solving attitude and willingness to learn

  • A stable internet connection and quiet workspace at home

  • Willing to work in flexible shifts, including weekends and holidays



Benefits



  • 100% remote work opportunity with no prior experience needed

  • Fixed monthly salary with bonus and incentive potential

  • Paid training to get you started confidently

  • Growth paths for high performers to move into team lead or specialist roles

  • Collaborative and friendly virtual work environment

  • Work with a trusted and established Indian brand in the e-commerce industry



How to Apply


To apply, please send:



  • Your latest resume or a short summary of your background

  • A brief note on why you want to work in customer service

  • Your preferred shift timings and start date availability


Start your career with Flipkart today—apply now and become part of India’s leading customer-first support team from the comfort of your home!

Apply Now

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