Work From Home Flipkart Jobs – Inbound AND Outbound Support Openings

Flipkart

Available Locations: Bengaluru, Karnataka

Job Description

Job Title: Work From Home Flipkart Jobs – Inbound & Outbound Support Openings


Location: Remote (India)


Job Type: Full-Time / Part-Time


Start Date: Immediate


Experience Level: Entry-Level to Mid-Level


Flipkart is currently hiring for Inbound & Outbound Support Executive roles to join our remote customer service team. If you are a strong communicator, quick learner, and looking to work from home with a reputed organization, this role offers you the opportunity to grow and build a long-term career in customer care and support services.



Key Responsibilities



  • Inbound Support: Handle incoming calls from customers regarding order status, product inquiries, refunds, and general service-related queries

  • Outbound Support: Make follow-up or verification calls to ensure customer satisfaction and confirm order details or delivery status

  • Customer Engagement: Maintain a courteous and professional attitude throughout all customer interactions

  • Query Resolution: Provide accurate information and resolve issues in a timely and effective manner

  • CRM Updates: Record details of customer interactions and transactions in the system

  • Target Adherence: Meet call handling and quality assurance benchmarks set by the team



Qualifications & Requirements



  • 0–2 years of experience in BPO, telecalling, or customer service (Freshers welcome)

  • Strong verbal communication skills in Hindi and English (additional regional languages are advantageous)

  • Comfortable handling both inbound and outbound call volumes

  • Basic computer literacy and ability to learn customer service tools

  • High-speed internet connection and a distraction-free home workspace

  • Open to working in rotational shifts, including weekends and holidays



Benefits



  • Work from the comfort of your home with flexible scheduling

  • Fixed salary with attractive incentive structure based on performance

  • Paid training and continuous learning support

  • Be part of one of India’s most trusted e-commerce brands

  • Career advancement opportunities within customer support and beyond

  • Friendly and supportive virtual team culture



How to Apply


To apply, please provide:



  • Your updated resume with contact details

  • A brief introduction or cover letter outlining your interest and communication skills

  • Your preferred shift timings and date of availability


Apply today and take the first step toward a rewarding work-from-home career with Flipkart’s customer support team!

Apply Now

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