Virtual Assistant (Work At Home/Remote)

Job Summary:

As a Virtual Assistant at American Express, you will provide administrative and support services to our team members and clients from the comfort of your home. This role is crucial in maintaining the high standards of customer service and operational efficiency that American Express is known for.

Key Responsibilities:

• Manage and prioritize a high volume of email and phone communications.
• Schedule appointments, meetings, and coordinate logistics for team activities.
• Assist with data entry, document preparation, and presentation creation.
• Handle customer inquiries and provide timely and accurate responses.
• Perform research and prepare reports or summaries as needed.
• Maintain and update client records and databases.
• Coordinate with other team members to ensure seamless operations.

Required Skills and Qualifications:

• Proven experience as an administrative assistant, virtual assistant, or similar role.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Ability to handle sensitive information with discretion.
• Reliable internet connection and a quiet, dedicated workspace.

Experience:

• At least 2 years of experience in an administrative or support role.
• Experience working remotely or in a virtual environment is preferred.

Working Hours:

• Full-time or part-time positions available.
• Flexible scheduling options; must be available to work during standard business hours in your time zone.

Knowledge, Skills, and Abilities:

• Exceptional attention to detail and accuracy.
• Strong problem-solving skills and ability to work independently.
• Ability to manage multiple tasks and priorities effectively.
• Proficiency in using online collaboration tools and platforms.
• Customer-focused mindset with a commitment to delivering high-quality service.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health and dental insurance.
• 401(k) plan with company match.
• Paid time off and holidays.
• Opportunities for professional growth and development.
• Access to employee discounts and perks.

Why Join:

• Be part of a globally recognized company with a reputation for excellence.
• Enjoy the flexibility and convenience of working from home.
• Benefit from a supportive work environment that values work-life balance.
• Gain access to ongoing training and career advancement opportunities.

How to Apply:

1. Visit the American Express careers website.
2. Search for the Virtual Assistant position.
3. Submit your resume and cover letter detailing your relevant experience and why you’re a great fit for the role.
4. Follow up with any additional instructions or assessments as provided by the recruitment team.