At Jobs Spark, we believe in providing opportunities that ignite potential and foster growth. We specialize in offering urgent part-time job opportunities across various sectors in India, catering to individuals of all backgrounds, including males, females, freshers, and students. With a commitment to inclusivity and empowerment, we strive to connect talented individuals with fulfilling roles that align with their skills and aspirations.

Job Title: Part-Time Opportunity: Customer Service Representative

Job Summary: Jobs Spark is currently seeking dynamic and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will be responsible for delivering exceptional service to our clients, addressing inquiries, and resolving concerns in a timely and professional manner.

Key Responsibilities:

1. Respond to customer inquiries via phone, email, and live chat in a courteous and efficient manner.
2. Assist customers with product information, order processing, and issue resolution.
3. Maintain accurate records of interactions and transactions.
4. Collaborate with internal teams to ensure seamless customer experiences.
5. Identify opportunities for process improvement and provide feedback to management.

Required Skills and Qualifications:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in computer navigation and basic software applications.
• Previous customer service experience is preferred but not required.

Experience: No prior experience necessary; training will be provided.

Working Hours: Flexible part-time schedules available, including evenings and weekends.

Knowledge, Skills, and Abilities:

• Familiarity with customer service principles and practices.
• Adaptability to a fast-paced and dynamic environment.
• Willingness to learn and grow within the role.

Benefits:

• Competitive hourly wage with performance incentives.
• Opportunity for career advancement and skill development.
• Supportive work environment with ongoing training and mentorship.

Why Join Us: Join a passionate team dedicated to making a positive impact in the lives of individuals seeking part-time employment opportunities. At Jobs Spark, you’ll have the chance to develop valuable skills, build meaningful connections, and contribute to a company that values your growth and success.

How to Apply: Interested candidates are invited to submit their resume and cover letter through our website: Jobs Spark Careers. We look forward to welcoming you to our team!