Aetna
Job Summary
Join Aetna as a Remote RN Virtual Assistant and be part of a leading healthcare company dedicated to providing high-quality care to its members. This role involves offering remote support to patients and healthcare professionals, ensuring seamless communication and coordination of care. As a vital team member, you will help improve patient outcomes and enhance the overall healthcare experience.
Key Responsibilities
- Provide virtual assistance to patients, addressing their healthcare needs and concerns.
- Support healthcare professionals with administrative tasks, including scheduling and patient follow-ups.
- Manage patient records and ensure accurate and timely documentation.
- Coordinate care plans and assist in the implementation of healthcare programs.
- Facilitate communication between patients, healthcare providers, and insurance representatives.
- Provide education and guidance to patients regarding their health conditions and treatment plans.
- Monitor patient progress and report any significant changes to the healthcare team.
- Ensure compliance with all regulatory and company policies.
Required Skills and Qualifications
- Active RN license in good standing.
- Strong clinical knowledge and understanding of healthcare practices.
- Excellent communication and interpersonal skills.
- Proficiency in using healthcare software and virtual communication tools.
- Strong organizational and multitasking abilities.
- Ability to work independently and collaboratively in a remote environment.
- Empathy and a patient-centered approach to care.
Experience
- Minimum of 2 years of clinical nursing experience.
- Experience in telehealth or remote patient care is preferred.
- Familiarity with electronic health records (EHR) systems.
Working Hours
- Full-time, flexible hours.
- Availability to work some evenings and weekends may be required.
Knowledge, Skills, and Abilities
- In-depth knowledge of medical terminology and healthcare procedures.
- Strong problem-solving skills and attention to detail.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
- Adaptability to new technologies and remote working tools.
- Compassionate and dedicated to providing high-quality patient care.
Benefits
- Competitive salary and comprehensive benefits package.
- Health, dental, and vision insurance.
- Retirement savings plan with employer match.
- Paid time off and holidays.
- Opportunities for professional development and continuing education.
- Employee wellness programs.
Why Join Aetna
- Be part of a respected and innovative healthcare organization.
- Work in a supportive and collaborative remote environment.
- Contribute to improving patient outcomes and healthcare delivery.
- Access to resources and tools to enhance your professional growth.
- Make a meaningful impact on the lives of patients and their families.
How to Apply
Interested candidates are encouraged to apply by visiting our career portal. Please submit your resume and a cover letter detailing your qualifications and experience. We look forward to welcoming you to the Aetna team!