Work from Home – Amazon French Email AND Voice Process Jobs ($40–$88 hr)

Amazon

Available Locations: Paris, Paris

Job Description

Job Title: Remote French Email & Voice Support Associate – Amazon


Location: Work from Home (U.S., Canada, and select global regions)


Job Type: Full-Time / Part-Time / Contract


Start Date: May 2025


Compensation: $40–$88 per hour (based on experience and shift)


Amazon is hiring fluent French speakers for remote customer support roles involving both email and voice-based assistance. If you have strong communication skills, a customer-first attitude, and the ability to work independently, this is your opportunity to join Amazon’s global support team — from home.




Key Responsibilities



  • Respond to French-speaking customers via email, chat, and voice calls

  • Address inquiries about orders, payments, returns, and Amazon services

  • Deliver prompt, friendly, and professional support while resolving customer issues

  • Document all customer interactions accurately using internal tools

  • Follow escalation protocols when necessary and ensure follow-up

  • Maintain Amazon’s customer service standards with empathy and attention to detail




Required Skills & Qualifications



  • Fluent in French and English (both verbal and written communication)

  • Prior experience in customer service, call centers, or help desks (preferred but not mandatory)

  • Strong problem-solving and multitasking ability

  • Comfortable using email systems, CRM tools, and voice communication software

  • High-speed internet and a quiet, distraction-free workspace

  • Availability to work flexible hours, including evenings and weekends (if needed)




What Amazon Offers



  • Pay Range: $40–$88/hr depending on experience and shift type

  • Fully remote work model

  • Paid training and onboarding

  • Flexible schedules (full-time or part-time)

  • Opportunity for long-term roles and internal advancement

  • Be part of a dynamic, multilingual team




How to Apply


To apply, please submit:



  • Your resume (mention French fluency and any customer service experience)

  • A short cover letter stating why you’re a good fit for this remote role

  • Your availability (days/hours you can work)

  • Any certifications or references (optional but helpful)


📢 Don’t miss this chance to join Amazon's growing bilingual customer experience team — from wherever you are!