Flipkart Careers – Freshers Work From Home

Job Summary:

Flipkart is seeking enthusiastic and motivated freshers to join our team as Work From Home Associates. This entry-level position offers a fantastic opportunity to start your career with one of India’s leading e-commerce companies. As a Work From Home Associate, you will assist with various tasks to support our operations, providing excellent service to our customers.

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat in a professional and timely manner.
• Assist with order processing, tracking, and resolving issues.
• Provide product information and resolve customer complaints.
• Support data entry and maintain accurate records of customer interactions.
• Collaborate with team members to ensure customer satisfaction.
• Participate in training sessions and team meetings to stay updated on product and company policies.

Required Skills and Qualifications:

• Bachelor’s degree or currently pursuing one.
• Strong communication skills in English, both written and verbal.
• Basic computer proficiency and familiarity with Microsoft Office Suite.
• Ability to multitask and manage time effectively.
• Strong problem-solving skills and attention to detail.
• Customer-centric attitude with a willingness to learn and adapt.

Experience:

• No prior experience required. Freshers are encouraged to apply.
• Any previous customer service or data entry experience is a plus.

Working Hours:

• Flexible working hours with a minimum commitment of 20 hours per week.
• Must be available to work weekends and holidays as needed.

Knowledge Skills and Abilities:

• Knowledge of e-commerce and online shopping trends.
• Ability to work independently and as part of a team.
• Good organizational skills and ability to prioritize tasks.
• Positive attitude and resilience in a fast-paced environment.

Benefits:

• Competitive salary and performance-based incentives.
• Work from the comfort of your home.
• Training and development opportunities.
• Health and wellness benefits.
• Employee discounts on Flipkart products.

Why Join:

• Start your career with one of India’s top e-commerce companies.
• Gain valuable experience and skills in customer service and e-commerce.
• Flexible working hours and the convenience of working from home.
• Be part of a dynamic and supportive team environment.

How to Apply:

• Interested candidates can apply by visiting our career page.
• Submit your updated resume along with a cover letter explaining why you are the perfect fit for this role.
• Shortlisted candidates will be contacted for a virtual interview.