Telehealth Medical Assistant (Remote)

Job Summary:

Progressive Technology is seeking a dedicated and compassionate Telehealth Medical Assistant to join our remote healthcare team. The ideal candidate will support our telehealth operations by assisting healthcare providers with patient care, managing patient information, and ensuring a smooth and efficient virtual clinic experience. This position offers the flexibility to work from home while contributing to innovative healthcare solutions.

Key Responsibilities:

• Assist healthcare providers during telehealth appointments by preparing patient information and documentation.
• Schedule and manage patient appointments using telehealth platforms.
• Perform virtual patient check-ins, including verifying patient information and recording medical histories.
• Provide patient education and support regarding telehealth services and procedures.
• Assist with remote monitoring of patients’ vital signs and symptoms.
• Coordinate with healthcare providers to ensure timely follow-up and care plans.
• Maintain accurate and confidential patient records in compliance with HIPAA regulations.
• Troubleshoot basic technical issues related to telehealth platforms and assist patients with accessing virtual appointments.
• Provide administrative support to the telehealth team as needed.

Required Skills and Qualifications:

• Certified Medical Assistant (CMA) or equivalent certification.
• Experience with telehealth platforms and electronic medical records (EMR) systems.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficiency with basic computer skills and the ability to troubleshoot technical issues.
• Compassionate and patient-centered approach to care.
• Ability to work independently and as part of a remote team.

Experience:

• Minimum of 1-2 years of experience as a Medical Assistant or in a similar healthcare role.
• Experience in telehealth or virtual care settings is preferred but not required.

Working Hours:

• Full-time and part-time positions available.
• Flexible working hours to accommodate different time zones and patient needs.
• Ability to work evenings and weekends as needed.

Knowledge, Skills, and Abilities:

• Knowledge of medical terminology and procedures.
• Familiarity with telehealth technologies and best practices.
• Ability to maintain patient confidentiality and adhere to HIPAA regulations.
• Strong problem-solving skills and attention to detail.
• Ability to adapt to changing technologies and workflows.
• Excellent customer service skills and a commitment to providing high-quality care.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Paid time off and holiday pay.
• Professional development opportunities and continuing education support.
• Remote work flexibility and a supportive virtual team environment.

Why Join Progressive Technology:

• Join a forward-thinking company at the forefront of telehealth innovation.
• Contribute to making healthcare more accessible and convenient for patients.
• Work with a diverse and inclusive team of healthcare professionals.
• Enjoy the flexibility of remote work while maintaining a work-life balance.
• Be part of a company that values your growth and development.

How to Apply: To apply for the Telehealth Medical Assistant position, please submit your resume and a cover letter detailing your relevant experience and why you are interested in this role. Applications can be submitted through our career portal or emailed to us.