Live Chat Representative (Part-Time) at Teleperformance

Teleperformance, a renowned leader in the customer experience management industry, is seeking dynamic individuals to join our team as Live Chat Representatives. With a global presence spanning various sectors, Teleperformance is committed to delivering exceptional customer service and fostering a positive work environment.

Job Title: Live Chat Representative (Part-Time)

Job Description:

Are you a skilled communicator with a passion for providing excellent customer service? Teleperformance is currently hiring Live Chat Representatives to join our team on a part-time basis. As a Live Chat Representative, you will play a crucial role in ensuring a seamless and satisfying experience for our customers.

Responsibilities:

  • Engage in Live Chat Support: Respond to customer inquiries and provide real-time assistance through our live chat platform.
  • Problem Resolution: Address customer concerns, troubleshoot issues, and strive to achieve swift resolutions.
  • Product Knowledge: Stay informed about our products and services to effectively assist customers and provide accurate information.
  • Customer Satisfaction: Focus on delivering a positive customer experience by exceeding expectations and building rapport.

Qualifications:

  • Excellent Communication Skills: Strong written communication skills to interact with customers effectively through live chat.
  • Problem-Solving Abilities: Proven ability to analyze issues and provide solutions promptly.
  • Customer-Centric Approach: A passion for delivering outstanding customer service and ensuring customer satisfaction.
  • Tech-Savvy: Comfortable using various digital platforms and tools for communication.

Requirements:

  • Part-Time Availability: Flexibility to work a part-time schedule, including evenings and weekends.
  • Reliable Internet Connection: Ensure a stable internet connection to facilitate seamless live chat interactions.
  • Previous Customer Service Experience: Prior experience in a customer service role is an asset.

Join Teleperformance and be part of a dynamic team dedicated to excellence in customer service. If you are a proactive and customer-focused individual, eager to contribute to a leading global organization, apply now!

How to Apply:

Teleperformance is an equal opportunity employer, fostering an inclusive and diverse workplace. We encourage individuals of all backgrounds to apply.

Apply Now

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