Amazon
Bengaluru, Karnataka, India
Amazon is hiring motivated individuals for International Voice Process roles to support customers worldwide. If you have excellent communication skills and are eager to work in a dynamic environment, this opportunity is perfect for you. This position is available for candidates based in Karnataka, offering the flexibility of remote work.
Key Responsibilities
Handle international customer queries via calls in a professional and courteous manner.
Provide accurate information and solutions to customer issues, ensuring high satisfaction levels.
Follow communication scripts and guidelines to resolve queries efficiently.
Collaborate with internal teams to escalate and resolve complex issues when necessary.
Ensure adherence to company policies and quality standards while interacting with customers.
Maintain detailed and accurate records of customer interactions.
Qualifications
Education: Minimum 12th Pass; graduates preferred.
Experience:
0–2 years of experience in a voice-based customer support role.
Freshers with excellent communication skills are encouraged to apply.
Skills:
Fluency in English is mandatory.
Strong problem-solving and interpersonal skills.
Ability to handle international customers and adapt to different cultures.
System Requirements (for WFH):
Reliable internet connection.
A quiet workspace.
Benefits
Attractive salary package with performance-based incentives.
Opportunity to work from the comfort of your home.
Health insurance and additional employee benefits.
Paid training to help you succeed in the role.
Growth opportunities within Amazon.
Shift Details
Shift Timings: Rotational shifts, including night shifts (flexibility required).
Working Days: 5 days a week with 2 rotational days off.
How to Apply
Visit Amazon’s official careers page: www.amazon.jobs.
Search for “International Voice Process Karnataka.”
Fill out the application form and attach your updated resume.
Shortlisted candidates will be contacted for an interview.
About Amazon
Amazon is a global leader in technology, e-commerce, and customer service. We are committed to providing world-class support to our customers. Join our team and be part of a company that values innovation, collaboration, and career growth.
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