Entry Level Chat Support

OnnJobs is a dynamic and forward-thinking organization at the forefront of the job placement industry. Committed to fostering a collaborative and innovative work environment, we pride ourselves on connecting talented individuals with exciting career opportunities. Our commitment to excellence has positioned us as a leader in the industry, and we are dedicated to shaping the future of workforce engagement.

Job Title: Entry Level Chat Support

Job Description: OnnJobs is seeking a highly motivated individual to join our team as an Entry Level Chat Support representative. As a vital member of our customer support department, you will play a key role in providing exceptional service to our clients and ensuring a positive experience for job seekers.

Responsibilities:

  1. Engage with customers via chat to address inquiries, provide information, and offer support.
  2. Resolve customer issues and complaints efficiently and effectively, ensuring a high level of satisfaction.
  3. Collaborate with cross-functional teams to escalate and resolve complex queries.
  4. Maintain detailed and accurate records of customer interactions and transactions.
  5. Stay informed about company products, services, and policies to provide accurate information to customers.

Required Skills:

  1. Excellent written and verbal communication skills in English.
  2. Strong interpersonal skills and the ability to work collaboratively in a team-oriented environment.
  3. Customer-focused mindset with a passion for delivering exceptional service.
  4. Problem-solving skills and the ability to think on your feet.
  5. Basic computer proficiency and familiarity with chat support platforms.

Qualifications:

  • High school diploma or equivalent.
  • Previous customer service experience is a plus but not mandatory.

How to Apply: If you are a motivated and customer-focused individual looking to kick-start your career in a dynamic environment, we invite you to apply for the Entry Level Chat Support position at OnnJobs. Visit OnnJobs Careers to submit your resume and cover letter. Join us in shaping the future of job placement!

OnnJobs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

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